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Mike Johnson's Hickory Toyota

(1,714 reviews)
Visit Mike Johnson's Hickory Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 7:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 5 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,714 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Johnson's Hickory Toyota from DealerRater.

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Brandi did a wonderful job from checking us in to check

Brandi did a wonderful job from checking us in to check out. Thanks for great service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We will pass along the kind words to Brandi!

Best service department by far.

Best service department by far. Brandy was attentive and took great care of me. Always kept me informed every step of my service. I highly recommend her when you visit.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome review! We will pass along the kind words to Brandy!

Great service did not take over an hour to get my car

Great service did not take over an hour to get my car serviced Cindy Bolton is one of the best to work with she knows what she is doing

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review Andrew!

I Absolutely Love This Dealership.

I Absolutely Love This Dealership. Brandy was excellent. No Problems and A Wonderful Experience 😊. Super.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We appreciate your business and will see you next time!

This is by far the best dealership around to get the best

This is by far the best dealership around to get the best of every service!! So thankful for this team always taking the best care of all my cars!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review Brittany! We appreciate your business!

15000 mile checkup.

15000 mile checkup. Rotate tires and all of the various inspections. Said I needed tires balanced, rotated, and 4 wheel alignment. Today one day later after the paper work shows all 4 tires inflated to 35lbs. My light comes on showing a tire low of pressure. Looked at my gauge, 2 tires at 35lbs 1 at 35lbs and 1 at 33lbs. This is not possible in less than 24 hours on a 2022 Tundra!

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to Dennis Carson, our Operations Manager, at 704.500.7541 at your very first opportunity as he is anxious to speak with you about the issues you experienced. We appreciate your business and hope to speak with you soon!

They have always been kind and easy to work with!

They have always been kind and easy to work with! Brandy Sexton is the best! She kept me updated the entire time! Thanks again!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us such a great review Mitzi! We will pass along the kind words to Brandy!

The service center and express service have always been

The service center and express service have always been friendly, professional, and efficient. They are honest and responsive. I drive half an hour to have my Camry serviced here because they treat customers so well and stand behind their work.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We're so glad we were able to help!

Have my 2021 Corolla serviced on Thursday March 16th was

Have my 2021 Corolla serviced on Thursday March 16th was very pleased with the service. They even ran the car through the car wash. Thank You

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We're so glad we were able to help!

Fast service with awesome advisor.

Fast service with awesome advisor. I'd ask for Wayne for any of your needs.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review!