Reviews
As always a great service experience at Mike Johnson.
As always a great service experience at Mike Johnson. Cody Kelsey was very helpful and found ways to give us the best value. He even gave me advise on how the make our wiper blades last longer!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words about Cody! We will pass them along. See you next time!
Bought my car here back in 2013.
Bought my car here back in 2013. I've always brought it back here for servicing, and I've never been disappointed. I make sure to always use the same agent during servicing and love I can do that. She knows my preferences and car well. This time when I had to take my car in I needed a little extra work and didn't have a lot of money to work with. So they helped me figure it out with discounts, coupons, and worked with me so I could get my car taken care of without breaking the bank. They also helped me come up with a service plan so I could come back later to complete some of the work I need done. Making sure your car is safe to drive; and friendly, compassionate customer service is definitely a priority for these guys.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us such a kind review! We are so glad we were able to help, please let us know if we can be of anymore service!
The service I received for my vehicle was superior!
The service I received for my vehicle was superior! All device employees were knowledgeable and friendly. Wait time was minimal. I will definitely get my vehicle serviced at this location again!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the review! We look forward to helping you again next time!
The folks in this dealership were true professionals.
The folks in this dealership were true professionals. Service was exceptional and efficient. A refreshing maintenance experience as they didn't try to push work on me that wasn't necessary. Will definitely be back to this dealership for service on my car. Thank you all!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking time out of your day to leave us review! We appreciate your business and look forward to seeing you again!
They’re professional and service is always a good timing.
They’re professional and service is always a good timing. They always explain if they see any problems and let me know my options.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the review! We appreciate your business!
Great and efficient customer service.
Great and efficient customer service. Very helpful and friendly. Good wait time and wonderful accommodations while waiting.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the review Jackie!
Another outstanding performance from Ryan Bartlett’s guys
Another outstanding performance from Ryan Bartlett’s guys as they provided another upgrade on my TRD Off-road 4Runner. Ryan provided pros and cons on what I wanted to do. As always I went with his recommendations and was very satisfied with the overall quality of work provided. Bottom line-Exceeded my expectations!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for trusting us to help you with your 4Runner upgrades! Your business is much appreciated. We will pass along the kind words to Ryan and his team!
My buying experience was good and the first service was
My buying experience was good and the first service was good. My service with the collision center was not good but they did make it right. My last visit with the service department took 3 hours even with an appointment. I was disappointed.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to Dennis Carson, our Operations Manager, at 704.500.7541 at your very first opportunity as he is anxious to speak with you about the issues you experienced. We appreciate your business and hope to speak with you soon!
They have always been exceptionally nice and treated me
They have always been exceptionally nice and treated me well . Great services . I have no complaints . I would recommend them to anyone .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking time out of your day to leave us a review!
Servicio rápido.
Servicio rápido. conveniencia de doble idioma para los que no hablan muy bien el inglés. Fast service. Dual language convenience for those who don't speak English very well
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair