Reviews
Service
The service time was quick, I was provided with options and future needs, and the staff are friendly and knowledgeable. This is definitely the place to have your service done!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great wonderful and peaceful
We had a great experience and highly recommend to anyone looking to purchase a vehicle from them. The staff was above excellent and friendly too..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
Our go-to place for servicing our Prius! Prices are comparable to others and coupons are available online. Popcorn and free drinks make waiting a breeze!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2013 toyota rav4
went in for a tire rotation and had to have water pump replaced, always love the popcorn cold bottles of water. clean waiting area and restrooms. need another tv for those of "us" who doesn't watch sports......lol
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Maintenance Service
My 2014 Camry received the 60 month service that was in the service contract purchased when the car was purchased. The service personnel were courteous, and the work was performed quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
service
The service department at the quick oil change location in Hickory always do great work in a timely manner. Great job and my family really enjoy the popcorn while we wait.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Exceptional service
Tabitha was really friendly and very accommodating. She was able to get my Tacoma in same day with quick turn around time. We dropped it off and she called us when it was finished. Great service work and customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Checked for upcoming trip. All fluids and rotated.
Everything great as usual. Service writer was courteous and professional. Gave me list of all recommended service. Will set up appt when I get home.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Fast and very nice service. Love the free maintenance on my car. I will always recommend this dealership to everyone i know. Only waited 20 minutes to get my oil changed and tires rotated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
CUSTOMER MARK
I've never experienced such a pleasant mixture of "hometown" hospitality and professionalism. Tom Johnson's dealership operations, facility, and people are the best in the business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase