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Mike Johnson's Hickory Toyota

(1,716 reviews)
Visit Mike Johnson's Hickory Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 7:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 5 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,716 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Johnson's Hickory Toyota from DealerRater.

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LoveMyRav

Came in for my first tire rotation on my 2019 Rav-the wait was fine but I can't imagine paying $28.00 for just a check up and rotation. Very nice facility--this is my 3rd Rav from Mike Johnson. I did speak to Mike Sigmon in parts who is the salesman I purchased my Rav from in March--He is a fine young man and still very accommodating and helpful even though he isn't in sales any more. David Price is also a great guy and very helpful every time I come in there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service

Tabitha and Zac are awesome! The employees are friendly. The dealership is clean. I take advantage of the complimentary chair massage and fresh popcorn. No other Toyota dealership that I belonged to had these perks. I am a loyal Mike Johnson Toyota customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2012 Toyota Highlander Service

Bill Kitchings was very professional during the repair for my Highlander. The times that I have used the Express Service location have always been very efficient. Facilities are always clean and well taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Tabitha, very professional a pleasure to do busine

Tabitha, is very professional, a pleasure a pleasure to deal with, facility very clean, everyone that you came in contact would speak to you. keep up the good work. thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jason was very polite and courteous, I was pleased

I was treated very good, and everything was explained to me as needed where I would understand it. I would recommend Mike Johnson Toyota to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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No Appointment Near Closing - Still Got Service

I went in without an appointment and was met immediately to see what I needed done. They got me an estimate on two services and completed service on one slightly after the facility would normally close. I did not know that until I asked when they close the auto service shop. Stephen never made me think I was impeding on the shop trying to get finished up for the evening.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Stephen

Fast and great service work!! Great advice and recommendations. Will definitely keep going! Love it here at Hickory Toyota dealership. Sincere work they give out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Servicing my truck

The service and the dealership is awesome but the app is not because it still has some bugs that need to be worked out. The dealership I would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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So happy!

This is the best place to buy a car. My husband and I went to many different car companies looking for a vehicle before heading to Mike Johnson's. We are so glad that we chose this car company. We were treated wonderfully and we had our dream vehicle in just a few short hours! The staff go above and beyond!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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State Inspection

Made an appointment for State Inspection. When I got there, on time, was told it would be ready in 20 minutes. Took almost an hour. So much for making an appointment.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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