Reviews
LoveMyRav
Came in for my first tire rotation on my 2019 Rav-the wait was fine but I can't imagine paying $28.00 for just a check up and rotation. Very nice facility--this is my 3rd Rav from Mike Johnson. I did speak to Mike Sigmon in parts who is the salesman I purchased my Rav from in March--He is a fine young man and still very accommodating and helpful even though he isn't in sales any more. David Price is also a great guy and very helpful every time I come in there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
Tabitha and Zac are awesome! The employees are friendly. The dealership is clean. I take advantage of the complimentary chair massage and fresh popcorn. No other Toyota dealership that I belonged to had these perks. I am a loyal Mike Johnson Toyota customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2012 Toyota Highlander Service
Bill Kitchings was very professional during the repair for my Highlander. The times that I have used the Express Service location have always been very efficient. Facilities are always clean and well taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tabitha, very professional a pleasure to do busine
Tabitha, is very professional, a pleasure a pleasure to deal with, facility very clean, everyone that you came in contact would speak to you. keep up the good work. thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jason was very polite and courteous, I was pleased
I was treated very good, and everything was explained to me as needed where I would understand it. I would recommend Mike Johnson Toyota to everyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
No Appointment Near Closing - Still Got Service
I went in without an appointment and was met immediately to see what I needed done. They got me an estimate on two services and completed service on one slightly after the facility would normally close. I did not know that until I asked when they close the auto service shop. Stephen never made me think I was impeding on the shop trying to get finished up for the evening.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stephen
Fast and great service work!! Great advice and recommendations. Will definitely keep going! Love it here at Hickory Toyota dealership. Sincere work they give out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Servicing my truck
The service and the dealership is awesome but the app is not because it still has some bugs that need to be worked out. The dealership I would recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
So happy!
This is the best place to buy a car. My husband and I went to many different car companies looking for a vehicle before heading to Mike Johnson's. We are so glad that we chose this car company. We were treated wonderfully and we had our dream vehicle in just a few short hours! The staff go above and beyond!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
State Inspection
Made an appointment for State Inspection. When I got there, on time, was told it would be ready in 20 minutes. Took almost an hour. So much for making an appointment.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase