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Open Road of Bridgewater / smart center of Bridgewater

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (64 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (64 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Enjoying my C-300

Searching for more information On a C300. Found Mr Peter Espana at Open Road Mercedes Benz in Bridgewater,NJ. . Very knowledgeable sales man. He's professionalism's was outstanding, I had so many questions when I came to office , I was very impressed , Mr Espana answered every single question I had and more about the car . Never felt pressure , I was not rushed or not treated like a potential buyer , The best part. Was, He made sure I was very comfortable with the product, right in there I knew I had to close the deal, shake hands and I treated my self for a New Car on my 40th Birthday . I will recommend Mr Espana and Open Road of Bridgewater NJ To all my friends and Family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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A very pleasurable experience

My wife and I were referred to Melanie Schrimpe and Nick Powell at Open Road by family. The entire experience was a pleasure from beginning to end. Both Melanie and Nick were very patient and we never felt rushed or pressured. They answered all of our questions and took the time to follow up after the sale. We love our new C Class and look forward to continuing our relationship with Open Road for many years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The Best Customer Service

I purchased at C300 and took quite some time to make a decision. Michael Vurchio was very patient with me and offered valuable advice. When negotiating, he offered a very good deal and the negotiations went very smoothly. Customer service has been great and would definitely recommend them others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

This dealership was recommended to me by a friend who had leased a car from them before. Claudio, the sales associate that helped us out was nothing but delightful. He explained everything to us in detail and was very knowleable about the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Mike honored all items promised, he delieverd my plates to my house because I could not leave because of my new born son. He also brought him a Mercedes Benz bear! He earn my business this time but now has a customer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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No tricks this guy was legit

After searching online and reading the different reviews I knew I was going to buy a Mercedes but I didn't know where. So I went to the web and Michael Vurchios name kept coming up at Open Road and it turns out the women in my apartment building also bought from Mike. So I reached out to Mike and made a appointment just to see a ML. Not only was this car the right fit, he made the numbers work as well. I recommend Michael Vurchio this guy is legit!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great sales department

The experience at this dealer was amazing the sales team and managers put me and my family in the car we wanted they made the process nice and easy also nice service department.. Thank you Claudio and team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best car buying experience ever

This was my first experience with Open Road.and I purchased an S550. My sales person, Melanie Schrimpe, was professional, very knowledgeable about every aspect of the car and very willing and patient helping a somewhat technically challenged person to get comfortable with all it has to offer. .( the car is a technical marvel) The facility was state of the art and everyone else I meet were also professional, courteous and helpful. All in all, a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Michael Vurchio goes above and beyond for his customers. I only have had positive experiences and have made many recommendation that all have said the same. If buying from Open Road, I will always recommend Mike.Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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3 Times in a row

I recently bought my 3rd C class in a row from Michael Vurchio. Mike keeps up with the new products and keeps me informed about when I can switch out of my car and into a new one. He is a true professional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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