Reviews
Gabus Ford
Was able to get in when I showed up a half hour early to appt, and was done at appt time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeff, Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! James Bintner - GM jbintner@charlesgabus.com 515-270-0707
Ford Edge sells itself
Ford Edge outshines the Chevy and Dodge SUV. The Edge is roomier and offered options not available in the Dodge.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing such a great review. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. James Bintner - GM jbintner@charlesgabus.com 515-270-0707
No pressure
No pressure. Recognized we knew what we were looking for and helped us find the right car. The financing met our expectations and even had room to fit in an extra 7 year warranty.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ronald, thank you for writing such an awesome review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. James Bintner - GM jbintner@charlesgabus.com 515-270-0707
Charles Gabus Ford
Ben Howe, Nick Young and the "other Ben" in the "garage" made my buying experience so great and exceeded my expectations! They made everything so seemless and wonderful. The "other Ben" walked me through every function of my new car. They were all so very nice and made sure I wasn't left with any questions. I will never go to another dealership, Charles Gabus for life! I raved to all Facebook followers to go to Charles Gabus for a new vehicle! The customer service surpasses all other dealerships!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Drew, Thank you so much for the glowing review and for taking the time to write! We try hard to please our customers in every way possible and it is gratifying to know that we have succeeded. We are so glad we were able to help! We continually strive to meet and exceed our customers' expectations. We are happy to know we have earned your loyalty. James Bintner - GM jbintner@charlesgabus.com 515-270-0707
Great Buying Experience
Was able to get a good deal on a new car without hassle and the feeling that I was just a sale.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gregory, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Charles Gabus Ford. Please feel free to contact us if you have any questions on your new purchase. James Bintner - GM jbintner@charlesgabus.com 515-270-0707
excellent service in a timely manner
Everyone that I had contact with in the purchase of my new pickup was professional and polite. They no the product they are selling well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Roger, We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again. Have a great day! James Bintner - GM jbintner@charlesgabus.com 515-270-0707
Service
You are always friendly and any questions you will answer. Also I like how you recommend things but don't push items if we are not interested. You are quick with service. We went in for oil change and tire rotation. Told it would be 45 minutes and it only took about 30min. Always do an excellent job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nicholas, First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and have assisted you in such a detailed and customized manner. Give us a call if you have any further questions and be sure to follow and like us on Facebook and Twitter to find superb specials! James Bintner - GM jbintner@charlesgabus.com - 515-270-0707
Great service
I was a out of state customer, and David was there waiting for me at the airport. No haggle price. I was in and out in a hour.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maylan, Thank you for the wonderful review and for traveling to Charles Gabus Ford from quite a distance to do your business. We will continue to offer the best car buying experience to each and every customer we come in contact with. Thank you again for your kind words and business. Check us out on Facebook and Twitter for access to our exclusive specials. James Bintner - GM jbintner@charlesgabus.com 515-270-0707
very very clean facility, could eat off the floor.
Everyone was very nice to me from when I walked in the front door as when I drove out the back door.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mack, your words mean so much to us here at Charles Gabus Ford. Our priority is to have customers leave with a smile. We are glad to have been able to help you with your purchase. Have a great day! James Bintner - GM jbintner@charlesgabus.com 515-270-0707
Great customer service
When I stopped in to get an oil change I didn't know that I had to have an appointment. The gentleman that helped me said he would still get get my car serviced. Twenty minutes later my car was ready. We based our new car purchase on made in USA with no Government assistance and dealer reputation. Your service department is a great example of taking care of customers. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lonny, thank you for your kind words. We feel our service department is what makes Charles Gabus Ford special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! James Bintner - GM jbintner@charlesgabus.com 515-270-0707