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Gordon Chevrolet

(752 reviews)
Visit Gordon Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
New (855) 348-0854 (855) 348-0854
Used (855) 348-0883 (855) 348-0883
Service (855) 348-0889 (855) 348-0889

Reviews

(752 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gordon Chevrolet from DealerRater.

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Dealership was courteous and worked with me every step of

Dealership was courteous and worked with me every step of the way to help maintain and protect my new truck purchase as a first time buyer. I appreciate the alternative pay later options and the fact that I have a warranty through them that comes with a complimentary rental when my truck is in the shop. Definitely recommend this dealership over others any day of the week.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you so much for this review and recommendation! It was our pleasure to take care of you, and if there is anything else we can do for you, please don't hesitate to give us a call or stop by! Have a wonderful day!

Good customer service provided by their service team.

Good customer service provided by their service team. Makes a difference when receiving the costly bill

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for this review! We hope you have a wonderful day and thank you for choosing Gordon Chevrolet!

We only use Gordon to service our vehicles because the

We only use Gordon to service our vehicles because the process is always smooth, no hassle and top notch. Richard is our advisor and makes each visit convenient for us. We appreciate the ease of having our services done as promised!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this review! It is always our pleasure to take care of you, and we appreciate your continued trust in us. Have a wonderful day!

Felt professional and an overall god experience.

Felt professional and an overall god experience. Fair trade in and knowledgeable about the vehicle we purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this review, Kimberly! We appreciate your business and hope you have a wonderful day!

Very professional group of people.

Very professional group of people. Have always taken care of my work vehicle in a timely manner. With Corey setting up a rental for me during the time my vehicle is down takes alot off my already busy schedule. Thank you Gordon Chevy and Corey for valuing my time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this review, Jimmy! It is always our pleasure to take care of you, and we will share your kind words with Corey and the team. Have a wonderful day and thank you for continuing to choose Gordon Chevy!

Corey went above and beyond to work with warranty for my

Corey went above and beyond to work with warranty for my repairs to my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this feedback! We will share your kind words with Corey and the team, and we look forward to your next visit! Have a great day!

Please be aware.

Please be aware. The work will be rushed and not done correctly. When you call back to get assistance No one wants to help you. Please find another dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ms Jackson, we searched our database and couldn't locate any information under your name. We are located in Orange Park, Florida. If this review is not made in error, we would love to speak with you about your experience. Please call us at 904-272-2200.

Justin Dehart in sales was incredibly helpful in the

Justin Dehart in sales was incredibly helpful in the purchase of my new Chevrolet Silverado 1500. He was very knowledgeable and ensured every step of the process was simple and that I was able to receive the best deal possible. Coming from out of state to purchase the vehicle, Justin and his team made sure I had all the information I needed to ensure I wanted to make the trip, and it was well worth it! Upon arrival, Justin had my truck detailed and ready to go. Justin also made sure the test drive process and finalizing of paperwork was quick and easy. Justin and his team were all very friendly and eager to make sure I was completely satisfied with my purchase. I highly recommend Gordon Chevrolet and their sales team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the 5 stars and recommendation, Evan! We love to hear that you had such a positive experience with us and that you are so pleased with your new Silverado! If there is anything else we can do for you, please don't hesitate to give us a call or stop by. Have a wonderful day and t hank you for choosing Gordon!

Justin Dehart in sales was incredibly helpful in the

Justin Dehart in sales was incredibly helpful in the purchase of my new Chevrolet Silverado 1500. He was very knowledgeable and ensured every step of the process was simple and that I was able to receive the best deal possible. Coming from out of state to purchase the vehicle, Justin and his team made sure I had all the information I needed to ensure I wanted to make the trip, and it was well worth it! Upon arrival, Justin had my truck detailed and ready to go. Justin also made sure the test drive process and finalizing of paperwork was quick and easy. Justin and his team were all very friendly and eager to make sure I was completely satisfied with my purchase. I highly recommend Gordon Chevrolet and their sales team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5 stars and recommendation, Evan! We love to hear that you had such a positive experience with us and that you are so pleased with your new Silverado! If there is anything else we can do for you, please don't hesitate to give us a call or stop by. Have a wonderful day and t hank you for choosing Gordon!

Working with Eddy and Rachel was a breeze.

Working with Eddy and Rachel was a breeze. Everything was clearly communicated, the estimate went well, and I even got my truck back a day early. I couldn't have had a better experience elsewhere, if I ever need a body shop again, ill make sure Gordon Chevy gets my business

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

John, thank you so much for this review! We will share your kind words with Eddy and Rachel, and we look forward to your next visit! Have a wonderful day and thank you for choosing Gordon Chevy!