Reviews
Service advisor is good.
Service advisor is good. None of my issues are not resolved. I have complained about these issues numerous times.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We would like to escalate this to a manager. Would you please send an email to opservicemanagers@gordonchevy.com and let us know your name so we can reach out to you? Thank you!
Gordon is easy to set an appointment with and they have
Gordon is easy to set an appointment with and they have transportation options based on how long the vehicle will be in the shop. They always take good care of me and my family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for this feedback! It is always our pleasure to take care of you and we hope you have a wonderful day!
I always get great service at Gordan chevy regardless if
I always get great service at Gordan chevy regardless if it is a simple oil change or a major repair. Joey ,my service rep is great and always take care of me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this review! We appreciate this feedback and will share your kind words with Joey and the team. Have a great day and thank you for choosing Gordon!
I am very pleased with Gordon Chevrolet.
I am very pleased with Gordon Chevrolet. Joey was helpful and courteous in the repair of my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 stars! We love to hear that you are so pleased with your visit, and we will share your kind words with Joey and the team. Have a great day!
Great running service department.
Great running service department. Our service writer dotted all of our i’s and crossed every t.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this review! We appreciate your business and hope you have a great day!
Services where rendered as always with exceptional
Services where rendered as always with exceptional professionalism and courtesy with effective communication on any recommendations needed. Ike the CSR always greets with a smile, respectful, and friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 stars! We appreciate this feedback and will share your kind words with Ike and the team. Have a fantastic day and thank you for your business!
I am impressed with Gordon Chevrolet.
I am impressed with Gordon Chevrolet. I have never waited more than 1 hour for a scheduled oil change. The courtesy shuttle was a great bonus when I had to keep the car there for repair. My bill was $0.00. The repair was under warranty and they didn’t try to sell me something I didn’t need. Refreshing!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 5 stars and kind words! We love to hear that you are so pleased with your visit, and we will share your feedback with the team. Have a wonderful day and thank you for choosing Gordon Chevy!
Unfortunately, I have had a great deal of experience with
Unfortunately, I have had a great deal of experience with body shops and have not had good experiences. This dealership restored my faith in quality work and amazing service. Brad went above and beyond to make sure this experience was different. Thank you so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for this feedback, Susan! It was our pleasure to take care of you, and we will share your kind words with Brad and the team. Have a wonderful day and thank you for choosing Gordon Chevrolet!
Work was done to satisfaction; however discounts
Work was done to satisfaction; however discounts military, gm credit points and work completed in less time than estimate were discussed; but not applied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Gordon Chevrolet honored my warranty to fix my Turbo
Gordon Chevrolet honored my warranty to fix my Turbo charger, even gave me a free rental car while it was being repaired. Richard in the service department was very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for this review! We will share your kind words with Richard and the team, and if there is anything else we can do for you, please don't hesitate to give us a call or stop by. Have a great day!