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Gordon Chevrolet

(752 reviews)
Visit Gordon Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
New (855) 348-0854 (855) 348-0854
Used (855) 348-0883 (855) 348-0883
Service (855) 348-0889 (855) 348-0889

Reviews

(752 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gordon Chevrolet from DealerRater.

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Great experience very pleased with my oil change and

Great experience very pleased with my oil change and service was fast and smooth as always

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars! It is always our pleasure to take care of you, and we look forward to your next visit! Have a wonderful day!

Great job he always does Richard and joey are very

Great job he always does Richard and joey are very helpful with the thhngs that need to be fix

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this review! It is always our pleasure to take care of you, and we will share your kind words with Richard, Joey, and the team. Have a wonderful day and thank you for choosing Gordon!

They did their job quite well.

They did their job quite well. They sold me a truck and I’m happy with it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this review and congratulations on your new truck! We appreciate your business and hope you have a wonderful day!

The service advisor did not ask what I wanted done.

The service advisor did not ask what I wanted done. They just performed service they thought was what was needed. I actually took the vehicle to Firestone and had the rest of what I wanted completed. They listened to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking our call. We always look for ways to improve and we appreciate your input. Have a great day!

After a horrible experience with Coggins Chevrolet.

After a horrible experience with Coggins Chevrolet. I called Gordon Chevrolet and explained my hesitance of moving forward with another dealership. The sales consultant Buzz and Nikki was very pleasant to work with. They went above and beyond to make my purchase a smooth transaction. I actually got a better car with lower mileage and upgraded features .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this review! We will share your kind words with Buzz and Nikki, and if there is anything else we can do for you, please don't hesitate to give us a call or stop by. Have a wonderful day and thank you for choosing Gordon!

Brought my 2024 Silverado in due to multiple fuel codes.

Brought my 2024 Silverado in due to multiple fuel codes. Joey was my service rep and took excellent care of me. Provided nice loaner vehicle, kept me informed of progress, and made what could have been a bad experience into a smooth one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this review! It was our pleasure to take care of you, and we look forward to your next visit! Have a wonderful day!

The body shop did an excellent job on my car.

The body shop did an excellent job on my car. 2023 Kia soul. It looks like it's brand new. All the parts were replaced and fixed and you can't even tell that it had any damage. Awesome job guys! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars! It was our pleasure to take care of you and we look forward to your next visit! Have a wonderful day!

One of the easiest car purchases.

One of the easiest car purchases. Fast with no pressure. Great customer service from Bill Normoyle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5 stars! It was our pleasure to work with you, and we will share your kind words with Bill and the team. Have a wonderful day and thank you for your business!

My Cadillac lease was soon to be up, and I looked to

My Cadillac lease was soon to be up, and I looked to Gordon Chevy in Orange Park for my next vehicle. As a previous customer I was excited to see what was in stock this time around. Vinny was tremendous with answering questions about the vehicle and explaining the features. Kurt secured the right financing to put the deal together. Thank you Gordon Team for making the process a smooth one and a pleasure to work with.!! -Scott

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this review, Scott! It was our pleasure to take care of you, and we will share your kind words with Vinny, Kurt, and the team! Have a wonderful day and thank you for choosing Gordon Chevrolet!

Vinny the Salesman Great attitude everyone was very

Vinny the Salesman Great attitude everyone was very helpful I was very impressed especially when everything goes smoothly I would Recommend more customers to come to your Dealer Ship

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for this review and recommendation! It was our pleasure to take care of you and we hope you have a great day!