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Gordon Chevrolet

(708 reviews)
Visit Gordon Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
New (855) 348-0854 (855) 348-0854
Used (855) 348-0883 (855) 348-0883
Service (855) 348-0889 (855) 348-0889

Reviews

(708 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gordon Chevrolet from DealerRater.

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Thoroughly enjoyed the car buying experience.

Thoroughly enjoyed the car buying experience. No pressure sales tactics and straightforward sales people. Everyone was welcoming, friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this review! We love to hear that you are so pleased with your car buying experience with us, and if there is anything else we can do for you, please don't hesitate to give us a call or stop by. Have a great day!

Gordon is the best car/truck Chevy Dealership in this

Gordon is the best car/truck Chevy Dealership in this area. Great service and staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars and kind words! We appreciate your business and hope you have a wonderful day!

Friendly folks who go out of their way to make your

Friendly folks who go out of their way to make your buying experience a good one. No one hates buying a vehicle more than I, but this time everyone was on board with selling and no hassles. Tammy Lieberman was exceptional and covered every detail to make my whole experience painless. For once I drove away from a car dealer feeling good about the transaction. Matching Carmax and Carvana offer to buy my trade in saved me a lot of money with no haggling. I’m a happy camper!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5 stars! It was our pleasure to work with you, and we will share your kind words with Tammy and the team. If there is anything else we can do for you, please don't hesitate to give us a call or stop by! Have a great day!

Excellent dealership to work with.

Excellent dealership to work with. Not our first time here and always feel like family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this review! It is always our pleasure to take care of you, and we hope you have a wonderful day!

They were very professional and courteous to us.

They were very professional and courteous to us. They were able to achieve our goals in purchasing our truck. Thank you to all involved in this process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this review, Loretta! We appreciate the kind words and look forward to your next visit. Have a wonderful day!

We had a great experience dealing with Gordon Chevrolet!

We had a great experience dealing with Gordon Chevrolet! There was no pressure to purchase a vehicle and Justin was as professional and friendly as could be. Thank you to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this review! It was our pleasure to take care of you, and we will share your kind words with Justin and the team. Have a wonderful day!

The Dealership has always treated me like Family, they

The Dealership has always treated me like Family, they know what needs to be kept up with as far as maintenance goes and informs me and if needed as a high priority I take care of it ASAP.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this review! It is always our pleasure to take care of you, and we appreciate your continued trust in us! Have a great day!

Always top notch never have to wait too long for vehicle

Always top notch never have to wait too long for vehicle to be serviced...good friendly service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this review! it is always our pleasure to take care of you, and we look forward to your next visit! Thank you for choosing Gordon Chevy!

They are awful.

They are awful. I just needed a simple recalibration of a break pedal sensor and they said I had to buy a sensor from them and then they would recalibrate. That is xxxxxxxx! I called a Cadillac dealer and they had no problem getting me in and just recalibratie the sensor. They are a ripoff, they are hoping you are stupid and believe what they say.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

When you called, my service advisor had the impression that you had installed a new part and wanted us to program it. If we misunderstood, we apologize. Under those circumstances, we normally decline simply because if the new part doesn’t accept the recalibration, we are unable to warranty it. We want to be able to stand by the work we do.

Gordon Chevrolet has always been professional and

Gordon Chevrolet has always been professional and courteous to their clients. The team goes above and beyond to inform you about current deals and necessary maintenance. Their courtesy driver is very friendly and will take you wherever you need to go, and rentals are available if you need a vehicle for overnight service. They have truly become like family to their customers. The waiting room is pleasant, offering snacks, free water, and coffee. Next time you're in Orange Park, stop by Gordon Chevrolet to get your car serviced or to purchase a new vehicle. Thank you for providing such a seamless experience for my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this wonderful review and recommendation! We love to hear that you are so pleased with our dealership, and we will share your kind words with the team! Hope you have a great day and thank you for choosing Gordon Chevy!