Reviews
Joe was fantastic.
Joe was fantastic. He took good care of me. He went over my list with me with no hesitation. Made sure they were taken care of called to let me make sure i was aware of prices before proceeding. It was a really good experience. And they made me breakfast .
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Joe provided you with such attentive service at Fields Cadillac St. Augustine! It's great to know your experience was positive and even included breakfast. Thanks for sharing your feedback!
Outstanding service.
Outstanding service. My service advisor Sean and tech Jason were very knowledgeable and accommodating. As soon as I pulled into the service area I was greeted, they knew who I was and had all the paperwork ready. I am very pleased
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Sean and Jason provided you with outstanding service at Fields Cadillac St. Augustine! It's great to know they made your visit smooth and accommodating. Thank you for sharing your experience, we appreciate it!
Professional, very helpful, genuine concern, informative,
Professional, very helpful, genuine concern, informative, and accessible. Service staff are outstanding, both techically and personally.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We're delighted to hear that our service staff at Fields Cadillac St. Augustine made such a positive impression with their professionalism and helpfulness. We appreciate your support!
I’m completely satisfied with the service I receive at
I’m completely satisfied with the service I receive at fields Cadillac service department. Great advisor and team. They take excellent care of my car and also a nice clean car after wash. Thanks all
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alice, we're delighted to hear that you're satisfied with the service at Fields Cadillac St. Augustine! Our team is dedicated to taking excellent care of your car and ensuring you leave happy. Thank you for sharing your experience!
My experience with the Field’s dealership was outstanding
My experience with the Field’s dealership was outstanding from the on line viewing to actually driving my new car home. I think both Brian Woodruff and Ted Busetto were outstanding to deal with and Ashante Gibson in the business office made that part painless!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that your experience at Fields Cadillac St. Augustine was outstanding from start to finish! It's great to know Brian, Ted, and Ashante made the process smooth and enjoyable for you. Enjoy driving your new car!
Great experience.
Great experience. They were able to find the car we were looking for and had it delivered within 24 hours
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Fields Cadillac St. Augustine could find and deliver your car so quickly! Thank you for sharing your experience with us. Enjoy the ride!
Fields in St.
Fields in St. Augustine was attentive, friendly and provided service in a timely manner. They went above and beyond to ensure we had a great experience while waiting for our car to be service! The employees were very kind and you could tell that they genuinely love what they do.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our team at Fields Cadillac St. Augustine provided attentive and friendly service during your visit! It's wonderful knowing you had a great experience while waiting for your car. Thank you for the kind words, and we look forward to serving you again in the future!
I found this dealership to be top notch from the
I found this dealership to be top notch from the beginning to end with all professionals I worked with each step of the way . I made an appointment and was greeted at the door promptly by a full time receptionist, then notified sales person and escorted me to his office offering water etc . From there my salesman was never pushy , answered my million questions intelligently and fully . I felt I could trust , he had been doing it a long time . Then Teddy was the liaison between all parties helping with transportation to drop off rental car , attach new plate , set me up with onstar and basically show me features before driving off . Shout out to the title manager for handling all the paperwork very professionally. You can have your car detailed there anytime and while you wait sit at there lunch /breakfast counter and order an omelette or sandwich which I believe all is complimentary. Top notch dealership ., everyone there is very well dressed and on the formal side . The only negative is the amount of time it took . I was there for 5 hours , it’s a long process .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your detailed experience with Fields Cadillac St. Augustine! We're delighted to hear that our team provided a professional and accommodating service, from the warm welcome to ensuring you're comfortable with your new vehicle's features. We appreciate your patience during the process and are glad you enjoyed some of our complimentary amenities while waiting. Safe travels in your new car!
Prompt service willing to go beyond to satisfy the
Prompt service willing to go beyond to satisfy the customers needs. My new Cadillac dealer
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Fields Cadillac St. Augustine for your service needs and leaving us a five-star review! We look forward to assisting you next time.
Very personable, accommodating, convenient courtesy Cafe
Very personable, accommodating, convenient courtesy Cafe for complimentary breakfast and lunch with very pleasant Host, comfortable waiting area and reliable efficient service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pat, we're delighted to hear you enjoyed the amenities and service at Fields Cadillac St. Augustine! Thank you for sharing your experience with us. We look forward to welcoming you back soon!