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Fields Cadillac St. Augustine

(709 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 461-2485 (888) 461-2485
Used (888) 711-0073 (888) 711-0073
Service (877) 392-1641 (877) 392-1641

Reviews

(709 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Cadillac St. Augustine from DealerRater.

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Melvin was very professional, attentive, and efficient.

Melvin was very professional, attentive, and efficient. It was a trouble free buying experience. I got the exact vehicle that I wanted for the price I wanted. Happy customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Paul, we're delighted to hear that Melvin provided you with a smooth and satisfying experience at Fields Cadillac St. Augustine! Enjoy your new vehicle, and thank you for choosing us!

You have a super wonderful, customer focused honest

You have a super wonderful, customer focused honest talented wonderful salesman named Matthew Powell without him I would not trade cars with Fields

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Matthew has made such a positive impact on your experience at Fields Cadillac St. Augustine! We thank you for sharing this feedback with us and hope to see you again in the future.

Xander was the best.

Xander was the best. We walked in not knowing what we really wanted and he got us out the same day with the perfect vehicle for our needs. He went above and beyond staying late and helping us out to make sure we had everything we needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Xander provided such exceptional service at Fields Cadillac St. Augustine! It's wonderful to know he helped you find the perfect vehicle and went above and beyond for your needs. Enjoy your new ride!

All I can say is that Joe my service advisor and Jason my

All I can say is that Joe my service advisor and Jason my service techician always come through for me 100%. Fields Dynamic Duo. I have absolute trust and faith in both of them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tony, we're delighted to hear that Joe and Jason have earned your trust here at Fields Cadillac St. Augustine! Your feedback means a lot to us, and we'll be sure to share it with the team.

I like the dealership, service rep was nice ok ok ok ok

I like the dealership, service rep was nice ok ok ok ok ok ok ok

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so happy that our Fields Cadillac St. Augustine team earned your five stars. Thanks for your review!

Everyone at Fields Cadallic St Aug gives excellent

Everyone at Fields Cadallic St Aug gives excellent customer service!! Joe is very accommodating to your needs & is very personable. I would definitely recommend any Fields dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're delighted to hear that Joe and our team at Fields Cadillac St. Augustine provided excellent service. We appreciate your recommendation and look forward to serving you again in the future!

Consistently a great Dealership.

Consistently a great Dealership. Never any disappointments. Friendly and efficient staff in all departments including service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ed, thank you for the fantastic feedback! We're delighted to hear that our team at Fields Cadillac St. Augustine consistently meets your expectations. We appreciate your support and look forward to serving you again!

Brian and and the staff were very helpful and

Brian and and the staff were very helpful and accommodating.The dealership was an inviting pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Andy, we're delighted to hear that Brian and the team made your visit to Fields Cadillac St. Augustine a pleasant one! Thanks for sharing your experience with us!

I always get the exceptional service I have received for

I always get the exceptional service I have received for over 15 years at this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that our team has provided excellent service. Thank you for trusting Fields Cadillac St. Augustine with your automotive needs!

I really appreciate the great customer service provided.

I really appreciate the great customer service provided. It was a white glove type of treatment. Thank you Cheryl Joseph

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Cheryl, we're delighted to hear you enjoyed the white glove treatment at Fields Cadillac St. Augustine! Thank you for sharing your experience with us.