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Fields Cadillac St. Augustine

(709 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 461-2485 (888) 461-2485
Used (888) 711-0073 (888) 711-0073
Service (877) 392-1641 (877) 392-1641

Reviews

(709 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Cadillac St. Augustine from DealerRater.

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The service was first class, prompt and complete.

The service was first class, prompt and complete. From the moment I arrived my service was absolutely 110%. Great dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you received first-class service at Fields Cadillac St. Augustine! Thank you for sharing your experience, and we look forward to serving you again in the future.

Great car buying experience with Matt and the team at

Great car buying experience with Matt and the team at Fields Cadillac. Looking forward to working with them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear that Matt and the team made your car-buying experience at Fields Cadillac St. Augustine a great one! Enjoy the ride and see you next time!

Easily accessible right off the highway.

Easily accessible right off the highway. Nice location, clean. Service waiting area is nice. The kitchen is a nice touch. Knowledgeable staff and good selection of vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting the convenient location and amenities at Fields Cadillac St. Augustine! We're glad to hear our knowledgeable staff and vehicle selection made a positive impression. We appreciate your feedback!

Service is outstanding.

Service is outstanding. Woody is extremely knowledgeable and well informed about all Cadillac vehicles. Melisa and Joe were both helpful in scheduling service and Cealajet

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're delighted to hear that Woody, Melisa, and Joe provided outstanding service at Fields Cadillac St. Augustine. We appreciate your support and look forward to assisting you in the future!

Great service great people there highly recommend them

Great service great people there highly recommend them great sales team above and beyond for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave Fields Cadillac St. Augustine a five-star review! We are happy that our team delivered excellent service.

We had no intentions of purchasing but our XT4 was in for

We had no intentions of purchasing but our XT4 was in for service, it was nearing the warranty expiration, and we’ve been considering switching back to a sedan for some time. The sales team provided us options and we left informed but not pressured. We returned to kick the tires again and frankly I was leaning towards waiting to purchase; however, the offer was too attractive to walk away from. Thanks to Nick and Woody, we’re driving a brand new car without the stereotypical dealer challenges and purchasing anxiety. An overall pleasant and stress free experience. Well done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Matt, we're delighted to hear that Nick and Woody made your experience at Fields Cadillac St. Augustine pleasant and stress-free! Enjoy the new ride, and thank you for choosing us!

The dealership is great but Melvin in sales makes it a

The dealership is great but Melvin in sales makes it a must visit. He is great and I have now bought 2 cars because of him! Kudos

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Melvin has made such a positive impact on your experience at Fields Cadillac St. Augustine! Thank you for choosing us again, and we look forward to serving you in the future.

My salesman Barry was excellent from start to finish.

My salesman Barry was excellent from start to finish. Just moved here from up north and Fields St Augustine has completely changed my negative opinion of having to buy a car. Up north from the moment you would pull into a parking lot the goldfish would circle the tank and it was so uncomfortable. FIELDS didn’t run to come and attack you to show you something, they asked if they could get you anything like a beverage or food and then slowly would move through the process where you didn’t feel like you were being rushed so they could get to the next customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're delighted to hear that Barry and the team at Fields Cadillac St. Augustine made your car-buying process comfortable and enjoyable. We appreciate your kind words, especially as a newcomer to the area, and hope you're loving your new vehicle!

Very responsive and professional team!

Very responsive and professional team! Made the process incredibly easy. Especially as an out of town buyer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're delighted to hear that our Fields Cadillac St. Augustine team made your out-of-town purchase smooth and easy. Safe travels in your new vehicle!

Fields cadillac awesome dealership.

Fields cadillac awesome dealership. Joe the service advisor is professional, explains what's to be done answers any questions you may have and is very personable. Sales are professional and polite without being pushy. Shop mechanics get it right the first time, thanks for that. Walking past a new escalade and was approached by a sales person. Asked if I was interested and instantly offered 40k but seeing it was 117k that didn't work. MEet the GM outstandingly personality. If I missed anyone SORRY. Overall again FIELDS CADILLAC is the BEST.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We're delighted to hear that Joe and our team at Fields Cadillac St. Augustine provided such a professional and personable experience. It's great knowing our mechanics got it right, too! We appreciate your kind words about everyone here, including the GM—hope to see you again soon!