Fields Cadillac St. Augustine

Always excellent service at this dealership!!! Courteous, professional, helpful, timely. Joe had my vehicle serviced and ready 15 minutes quicker than promised.

Always outstanding service at Fields Cadillac St Augustine. My service provider Joe is one of the best top-notch service providers and I only work with him.

I was expecting to stay a half day for a necessary repair but was very pleased when my car was ready in only two hours. I was treated with kindness and respect. Thank you very much.

The sales people are courteous and attentive. A pleasure purchasing an auto from them especially our sales rep Melvin Jackson

This is the best dealership that I have ever been to . The people are very nice and the cafe is great. Outstanding experience

Great atmosphere, good people. Pleasant experience of buying a car. Woody (Brian Woodruff) was easy to work with and very attentive. Thanks!

Great location and excellent service department. They go the extra mile to make things right. My truck is always cleaned each time I service it. They actually do the service (I checked) unlike some dealers. Highly recommend.

I purchased my 2024 on June 12, 2025. The experience we had wasn’t the best. From start to finish we had to reach out to the salesman and never knew when he was working or off. We did not feel like we had his undivided attention. We felt we were not good enough. I was always told if you have good credit you will be treated like royalty. I felt more like a peasant, couldn’t figure out why I wasn’t treated better. The vehicle was dirty inside, gas was low in the vehicle and we came from Jacksonville Fl. Once they pulled my credit to see I had an excellent score that’s when they seem to want to rush, reaching out to see when were we coming in. It should have felt like they were interested from when we exited the vehicle. I’ve gotten better service when I bought my other vehicle last year from Toyota on Phillips Highway. I felt wanted and like my business was important. It took constant calling to get the app for on star, and others perks. Some would say I should have just walked alway but by this time I settled and do not think I will buy my third vehicle from this dealership in two more years. My family is big and they are always looking to upgrade, so I highly doubt I will give my recommendations. My in law referred us but she too had issues with the same salesman like of enthusiasm. Darla the manager of finance, I believe her title is was very professional and good. And there was another salesman that assisted when the our salesman had to assist another customer and was not present, can’t remember his name but I wish I would have used him. He was easy going and personable. I just remember he was transferred from the orange park location I believe but I wanted to give him xxxxxxbecause he was very formative even though he knew he wasn’t making a sale. Not sure if it was my appearance on why I didn’t get better service but can’t judge a book by a cover.

Bob is an amazing salesman. He is down to earth and not pushy at all, the entire process was flawless. We test drove a few different vehicles until I found the “one”. I am very happy with my decision and Bob is an asset to the company. He is a wonderful, intelligent and very knowledgeable salesman. I say kudos to all of the staff at Fields, my experience was quick and painless.

Everyone there at Field's Cadillac were very professional, kind and helpful. From the time me and my wife walk through the front doors there wasn't a minute that went by that there was someone asking did we need anything from us getting offered lunch to receiving something to drink. Me and my wife are looking forward to going back to vvisitto get my truck serviced that we purchased.