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Fields Cadillac St. Augustine

(721 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 461-2485 (888) 461-2485
Used (888) 711-0073 (888) 711-0073
Service (877) 392-1641 (877) 392-1641

Reviews

(721 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Cadillac St. Augustine from DealerRater.

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PJ was a fantastic sales associate.

PJ was a fantastic sales associate. Would highly recommend him to all my friends. On the day we picked up the jeep, we were done within 2 hours.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Bernie, we're delighted to hear PJ provided you with such a smooth experience at Fields Cadillac St. Augustine! Thank you for recommending us, and enjoy your new Jeep!

Dennis Parker & Michelle Sabadosa were both stellar in

Dennis Parker & Michelle Sabadosa were both stellar in their accommodations and professional handling of my vehicle purchase. I could not be more pleased with the entire Fields Cadillac experience. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Alan, we're delighted to hear that Dennis and Michelle provided you with such a stellar experience at Fields Cadillac St. Augustine! Thank you for choosing us and sharing your positive feedback. Enjoy your new vehicle!

Great team!

Great team! They always look after me with class, professionalism and great communication. Thank you!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

John, we're delighted to hear that our team at Fields Cadillac St. Augustine consistently provides you with top-notch service and communication! Thank you for your kind words and continued support!

Great Service from everyone that works at Fields Cadillac

Great Service from everyone that works at Fields Cadillac St. Augustine. The best in St. Augustine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Here at Fields Cadillac St. Augustine, we are always thankful for positive feedback from our customers. Thank you, Carol and Ralph!

Fast reliable service good customer service clean

Fast reliable service good customer service clean dealership constant communication while car was serviced with updates

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had a positive experience with our team at Fields Cadillac St. Augustine! It's great to know the service was fast and reliable, and we appreciate your feedback on our communication efforts. Thanks for choosing us!

Patrick did an excellent job helping us with our Lyriq

Patrick did an excellent job helping us with our Lyriq service appointment. Thank you.Patrick!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that Patrick provided excellent assistance with your Lyriq. Thanks for choosing Fields Cadillac St. Augustine!

We were very pleased with the salesmanship and dealership

We were very pleased with the salesmanship and dealership we bought a used vehicle. They were very easy to work with not pushy. It was a great car. Buying experience would definitely recommend them..Ask for Dennis he really worked to find the right vehicle and listened well to what we were saying we needed. Wasn’t pushy very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us at Fields Cadillac St. Augustine! We're delighted to hear that Dennis and the team provided helpful service without any pressure. Enjoy your new-to-you vehicle, and we appreciate the recommendation!

The service department handled my oilcchange and tire

The service department handled my oilcchange and tire rotation excellently. Very thought and timely. Joe Ammurati; my service consultant was terrific as usual. Very thorough and explained recommendations clearly. Joe is freat with customer communication and is a pleasure to work with. Very satisfied with the service and Joe today. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mike, we're delighted to hear that Joe and the service team at Fields Cadillac St. Augustine provided you with such a great experience! Thank you for sharing your satisfaction with us, and we look forward to serving you again in the future!

Jake was very helpful and timely.

Jake was very helpful and timely. The entire department was courteous and professional it reaffirmed my choice of dealerships

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Jake and the team at Fields Cadillac St. Augustine provided you with such a positive experience! Thank you for choosing us, and we look forward to serving you again in the future.

Fields Cadillac was the best.

Fields Cadillac was the best. Melvin Jackson was our salesperson and he couldn’t do enough for us. We are so pleased with Melvin and dealership we won’t go anywhere else noe

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Johnson, we're delighted to hear that Melvin and the Fields Cadillac St. Augustine team provided such a great experience for you! Thank you for your loyalty and kind words. Enjoy every mile in your new vehicle!