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Fields Cadillac St. Augustine

(709 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 461-2485 (888) 461-2485
Used (888) 711-0073 (888) 711-0073
Service (877) 392-1641 (877) 392-1641

Reviews

(709 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Cadillac St. Augustine from DealerRater.

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Todd was very patient and answered all of my questions

Todd was very patient and answered all of my questions readily. I feel that he went above what may be expected to earn my trust and my business.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Todd provided exceptional service and earned your trust at Fields Cadillac St. Augustine! Thank you for sharing your experience, and we hope you're enjoying your new vehicle!

I broke down while traveling and they got my car right in

I broke down while traveling and they got my car right in and fixed quickly and I was on my way!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to assist you! Thanks for recognizing our efficient service at Fields Cadillac St. Augustine!

Professional, courteous , and cares about the customer.

Professional, courteous , and cares about the customer. This dealership excels at taking care of their customers

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had such a positive experience with our team at Fields Cadillac St. Augustine! Providing professional and courteous service is what we strive for, so thank you for the kind words.

I am very pleased with the service at Fields Cadillac.

I am very pleased with the service at Fields Cadillac. Jake made sure that all work was completed and he was very nice to deal with. I moved from out of state and know that I chose the right dealership in Florida.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mary Jo, we're delighted to hear that Jake and the Fields Cadillac St. Augustine team provided you with excellent service! Welcome to Florida, and thank you for choosing us as your dealership. If there's anything else we can do for you, just let us know!

Bob and Jake were On time, very courteous, exceptional

Bob and Jake were On time, very courteous, exceptional teamwork.. car was washed looked like new !

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to assist you. Thank you from all of us here at Fields Cadillac St. Augustine! We are glad that Bob and Jake were timely and that your vehicle is clean!

Outstanding service and personnel .

Outstanding service and personnel ... Jake schulz and mechanic Jason 10/10 would recommend... honest and upfront ..

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Jake and Jason provided you with outstanding service at Fields Cadillac St. Augustine! Thank you for recommending us, and we look forward to serving you again in the future.

Everyone there help me in the process of acquiring a

Everyone there help me in the process of acquiring a vehicle that was just right for me

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Arnold, it was our pleasure to assist you. Thank you from all of us here at Fields Cadillac St. Augustine!

My work was done promptly and Patrick, the service

My work was done promptly and Patrick, the service advisor was a pleasure to work with.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - Patrick and the Fields Cadillac St. Augustine Team

I am , as always, very pleased with Fields Cadillac St

I am , as always, very pleased with Fields Cadillac St Augustine. My issue was solved three days quicker than expected. My car has been serviced here for years, and this was a battery voltage problem that was taken care of quickly despite parts being the main problem. Thank you Fields, always people friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lyle, we're delighted to hear that our team at Fields Cadillac St. Augustine exceeded your expectations once again! Thank you for trusting us with your vehicle over the years and sharing this positive feedback. Safe travels until we see you next time!

John & Matt were great!

John & Matt were great! Not your typical car dealership sales experience. So kind, informative and no haggling. Great experience.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that John and Matt provided a refreshing experience at Fields Cadillac St. Augustine! It's wonderful knowing their kindness and informative approach made your visit enjoyable. Thank you for sharing this feedback with us!