Reviews
Extremely nice, clean dealership.
Extremely nice, clean dealership. From general manager to sales staff we left feeling they did everything possible to get your business and to hopefully keep it in the future. We are totally satisfied with Fields Cadillac!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your review is everything we hope to see! We're delighted our entire team welcomed you with attentive service that made you feel valued as a Fields Cadillac St. Augustine customer. Thank you for your kind words — we look forward to working with you again down the road!
Nice dealership love the cafe and service!
Nice dealership love the cafe and service! Customer service people treat you well love it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing! We are happy to have earned your business and we hope to see you again at Fields Cadillac St. Augustine. Drive safely!
Very efficient & timely, everything was done properly &
Very efficient & timely, everything was done properly & on time. Here are more words Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for stopping by to share this positive feedback. The team appreciates your support!
Service Advisor Joe and his team met me at designated
Service Advisor Joe and his team met me at designated time 9:30 am and performed the requested service in 1 1/2 hours and identified other recommended services which I declined today due to timing and expense at this time. I will continue to use Fields Cadillac for service and 1st choice for looking at a newer Cadillac.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your feedback means a lot to us, Toni! We're glad to see our team provided timely and informative service during your visit with Joe at Fields Cadillac St. Augustine. Thank you for trusting us with your Cadillac's care, and we hope to see you again!
Great selection with even better staff.
Great selection with even better staff. they truly take the time to make sure you are aware of all the benefits that’s come with your car and the services they have on site.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are blushing! It's our pleasure to offer attentive and informative assistance at Fields Cadillac St. Augustine. Thank you for all your support!
I was greeted with a big smile from Melvin Jackson as I
I was greeted with a big smile from Melvin Jackson as I was riding through the parking lot. He told me he had a special car for me inside. I also was introduced to Brian Woodruff who was very knowledgeable of the XT 5. I was introduced to Don Monahan who helped me with the price of the car. I was amazed at how these three guys worked as a team. They were very friendly, helpful,professional, and made us feel welcome. Brenda & Gene Povia
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was our pleasure to assist you, Brenda and Gene! Thank you for highlighting your recent experience with Melvin, Brian, and Don here at Fields Cadillac St. Augustine. We take pride in the knowledge and friendliness of our team. Let us know if there's anything else we can do for you two. Take care!
Very good service and was offered any food or drink that
Very good service and was offered any food or drink that I would like, sales personnel were very professional and polite. Will continue to purchase from them and recommend them to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with the Fields Cadillac St. Augustine team. Drive safely, and we hope to see you back again down the road!
Our salesman Bob H.
Our salesman Bob H. went above and beyond to make our experience memorable. He understands that service is important to a customer’s satisfaction. Thanks Bob and Thank You Fields.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bob is a true asset to our team here at Fields Cadillac St. Augustine! We're thrilled to hear how much you appreciated his customer service during your recent visit, Tom. Thank you for all your support!
Very professional staff got me done in a timely manner.
Very professional staff got me done in a timely manner. Car is absolutely beautiful. Drives beautifully. I would recommend anybody to go there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words about our team here at Fields Cadillac St. Augustine! It is wonderful to hear that you had a great experience and that you are enjoying your beautiful new car. Thank you for taking the time to recommend us to others. We hope to see you again soon!
This is the only place where I ever have taken my
This is the only place where I ever have taken my Cadillac to be serviced. They are very professional and do great work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sam, we're proud to be your go-to for Cadillac service at Fields Cadillac St. Augustine! It means so much to us to hear that our team has consistently provided you with professional and high-quality work. Thanks for taking the time to share your experience with us!