Reviews
It was a pleasant experience.
It was a pleasant experience. The service and team members went beyond to provide excellent service. It was a wonderful experience. It's probably one of my best buying a car.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Linda, we appreciate your feedback and are thrilled to hear that you had an excellent experience with our team at Fields Cadillac St. Augustine. Thank you for choosing us!
Brian Woodruff was very knowledgeable and answered all of
Brian Woodruff was very knowledgeable and answered all of our questions. Everyone was very friendly at the dealership. We had a wonderful experience! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that you had a wonderful experience with Brian and our team at Fields Cadillac St. Augustine. We strive to provide knowledgeable and friendly service to all of our customers. Thank you for your support, and we hope to see you again soon!
Best customer service I've EVER expirenced.
Best customer service I've EVER expirenced.. I've been driving Escalades for 19 years, on my 6th one.. BY FAR Fields is the BEST
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a review! It was a pleasure to assist you here at Fields Cadillac St. Augustine, and we will certainly let our team know of your kind words and praises. We look forward to your next visit!
We had a remarkable experience with Melvin, our sales
We had a remarkable experience with Melvin, our sales representative. Very friendly, patient and attentive. Melvin stands out, unlike most sales people. While our documents were being processed Melvin took us over to the “in house” cafe where we were treated to lunch. Nice touch. Lina, the chef was a great host and the food was delicious. It was a busy day at the dealership and we had to wait quite a while to sign our documents but the business manager, Jorge was very accommodating and efficient. Great attitude. All in all the experience at Field’s was great!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great feedback! We are proud to have earned your support and happy to hear that you had such an excellent experience working with Melvin, Jorge, and our chef Lina. We appreciate your patience during the process and we look forward to assisting you again in the future. Drive safely, and we are wishing you many happy miles in your new vehicle! - The Fields Cadillac St. Augustine Team
I was out of town on vacation and Joe and the team got me
I was out of town on vacation and Joe and the team got me in very quickly with a check engine light. While waiting I had the pleasure to speak with Leena, the chef, who was amazing. I live in Atlanta but will definitely use Fields Cadillac for my next vehicle purchase and service whenever I’m in town.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are thrilled to hear that you had a successful service experience working with Joe and the Fields Cadillac St. Augustine team. Drive safely, and we hope to see you back again down the road!
Excellent customer service from Joe and the team.
Excellent customer service from Joe and the team. I appreciate the car wash after service and the free lunch counter. I will return.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are thrilled to hear that Joe delivered such a successful service experience. Drive safely, and we hope to see you back again at Fields Cadillac St. Augustine!
The entire experience from setting the appointment to
The entire experience from setting the appointment to arriving at the dealership, checking in and having all the issues explained was great. The complementary breakfast always a real pleasure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear that our team provided this level of service to you. Thank you for choosing Fields Cadillac St. Augustine!
Jake was absolutely great service advisor, he try not
Jake was absolutely great service advisor, he try not push anything on me , the other dealer I go for my Honda Van , they try to sell everything to me . It was a pleasure just to go Fields and not be bombard with thins to buy. Even though I am 50 miles from the dealership, I definitely be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jake and the entire Fields Cadillac St. Augustine team are thrilled to see your glowing review, Andy! Thank you so much for your support and we will see you next time!
Dealership picked up my car at home.
Dealership picked up my car at home. Back home within couple of hours. Great service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to hear you had a convenient and hassle-free experience with Fields Cadillac St. Augustine, Elle!
Joe is very trustworthy his knowledge of his job is
Joe is very trustworthy his knowledge of his job is excellent. Honest and sincere. Concerning
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We will pass along your kind words to Joe! Thanks for working with us here at Fields Cadillac St. Augustine, Karl.