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Fields Cadillac St. Augustine

(698 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 461-2485 (888) 461-2485
Used (888) 711-0073 (888) 711-0073
Service (877) 392-1641 (877) 392-1641

Reviews

(698 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Cadillac St. Augustine from DealerRater.

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Fields Cadillac is a great dealership.

Fields Cadillac is a great dealership. When I need to service my car there is always access. The scheduling, drop off, and pickup is always easy, professional, and friendly. I am absolutely satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this thoughtful feedback! We're delighted you've enjoyed working with our team at Fields Cadillac St. Augustine. Until next time!

Friendly and low keyed…not pushy.

Friendly and low keyed…not pushy. Very professional attitude and helpful with appropriate information. Did a great job representing Fields…helped to make my decision to buy from your dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for leaving us five stars, Jimmy! We are pleased to hear that your recent car-buying experience at Fields Cadillac St. Augustine was so positive. Your trust and business mean the world--take care!

Professional, great service and wonderful staff.

Professional, great service and wonderful staff. Fields employees always follow thru by doing what they say in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Fields Cadillac St. Augustine. We always love to hear you had a 5-star experience with us. We hope to see you next time!

Service was fast done wright and friendly.

Service was fast done wright and friendly. Pick up and delivery was smooth on time and most friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to have earned your support at Fields Cadillac St. Augustine! Thanks for the positive feedback!

Excellent condition and James was a very phenomenal

Excellent condition and James was a very phenomenal sellman an patience with me I sure thank him for helping me will recommend my friends and family Thsnk

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Fields Cadillac St. Augustine with your business! We are pleased to hear about your positive experience with James, and we hope to see you in the future!

Always a pleasure doing business with Fields Cadillac St

Always a pleasure doing business with Fields Cadillac St Augustine Love the free car wash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We appreciate the kind feedback and hope to see you again at Fields Cadillac St. Augustine!

Fields Cadillac is my all time favorite dealership for

Fields Cadillac is my all time favorite dealership for service, quality and breakfast with Lina. Joe has been my service rep for nearly 10 years. He is friendly, knowledgeable, helpful and is always available for questions. Thank you Fields Cadillac. I’m a customer for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Amy, thank you for the review! We are so glad to hear that Joe and Lina delivered such a successful service experience. Drive safely, and we hope to see you back again at Fields Cadillac St. Augustine!

joe did an outstanding job his performance was great work

joe did an outstanding job his performance was great work done very quickly and accurate yvette satisfied

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in Joe and our team! We appreciate your positive feedback here at Fields Cadillac St. Augustine. Have a great rest of your day!

Ted is AWESOME Very nice and helpful beyond

Ted is AWESOME Very nice and helpful beyond expectations. He is highly recommended and is very knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad Ted's helpful service went beyond expectations! We agree that he is very knowledgeable and great to work with. We appreciate your business and hope to see you again at Fields Cadillac St. Augustine!

It was the easiest and fastest that I ever bought a car.

It was the easiest and fastest that I ever bought a car. Everybody knew what they were doing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! We are happy to hear that our team made the process so efficient and positive. Thank you for trusting Fields Cadillac St. Augustine with your business!