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Fields Cadillac St. Augustine

(690 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 461-2485 (888) 461-2485
Used (888) 711-0073 (888) 711-0073
Service (877) 392-1641 (877) 392-1641

Reviews

(690 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Cadillac St. Augustine from DealerRater.

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Best dealership ever easy fast and very helpful won’t go

Best dealership ever easy fast and very helpful won’t go anywhere else thank you guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review of us here at Fields Cadillac xx. Augustine!

Wonderful experience.

Wonderful experience. No high pressure. Found the perfect car for me after exploring many great options

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car! Thank you for choosing Fields Cadillac xx. Augustine to trust with your business and leaving us a five-star review. You made our day!

Very professional, friendly, conscience and made

Very professional, friendly, conscience and made experience a pleasant one We would recommend Fields Cadillac to our family and friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad we could deliver a 5-star experience. Thank you for working with us here at Fields Cadillac xx. Augustine!

Joseph has always been professional and courteous.

Joseph has always been professional and courteous. I drive 1-1/2 hour from Daytona to receive service and maintenance from this dealership. Lina in the restaurant is awesome - great food and conversation. Fields Cadillac St. Augustine Rocks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're happy to hear that Joseph was professional, courteous, and nice to work with. We appreciate your business here at Fields Cadillac xx. Augustine, see you next time!

The service writer Joesph, was great.

The service writer Joesph, was great. Everything was ready from the time I arrived to initiate service. Jason the technician did an excellent job on all the tasks. Bob and Zach in the parts department are wonderful. Chose Fields Cadillac of Saint Augustine because from the point of contact until service completed everyone was professional, accommodating, friendly, without a big dealership corporate feel. More of a personal, down home feel. Will continue to bring my business to Fields Cadillac of Saint Augustine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We're happy that Joseph, Bob, and Zach all worked hard to assist you and ensure you were well taken care of. Thanks for being a fan of Fields Cadillac xx. Augustine, see you again down the road.

Checking air in tire manager found a nail saved my life.

Checking air in tire manager found a nail saved my life. Bought a tire and probably a new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! Hearing that you had such a successful experience working with the Fields Cadillac xx. Augustine team made our day. We appreciate your support and hope to see you back again down the road!

Brian is a true professional in every regard and spent a

Brian is a true professional in every regard and spent a lot of time going over the 2023 Escalade with precision, always a positive attitude and making sure I was comfortable with every feature.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that Brian delivered such a successful purchase experience. Drive safely in your 2023 Cadillac Escalade, and we hope to see you back again down the road!

Consumer response

They continue to earn our confidence with follow-up discussions with Brian and Darla.

Fields Cadillac and my service guy Joseph gives me

Fields Cadillac and my service guy Joseph gives me excellent service.. and I love the Saturday morning breakfast

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Keith, we are delighted to hear you enjoyed working with our amazing teammate Joseph during your recent service visit! We look forward to seeing you again at Fields Cadillac xx. Augustine!

Very pleased.

Very pleased.. every thing good. Nice greeting. Professional. Every thing seems good far. Very good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re glad we could deliver a 5-star experience! Thank you for this review and for working with us here at Fields Cadillac xx. Augustine.

Outstanding service dept.

Outstanding service dept. and dealership with Joe Ammirati at Fields Cadillac in St. Augustine, Florida.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that Joe delivered a successful service experience. Drive safely, and we hope to see you back again at Fields Cadillac xx. Augustine!