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Fields Cadillac St. Augustine

(687 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 461-2485 (888) 461-2485
Used (888) 711-0073 (888) 711-0073
Service (877) 392-1641 (877) 392-1641

Reviews

(687 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Cadillac St. Augustine from DealerRater.

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Pricey but trustworthy.

Pricey but trustworthy. Great service. I always know that I will be well taken care of and allow to eat lunch while there. The cookies are great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you are confident in the Fields Cadillac xx. Augustine team to get the job done. We do strive to keep our prices competitive, so if there is anything more I can do to address your concerns, please feel free to reach out. Best, Kevin Hand - Service Manager - (904) 823-3000

Nice service experience.

Nice service experience. I arrived early for my appointment but was checked in immediately. Fees for scheduled service were discussed and was told that the required service would take between 1 & 1-1/2 hours. While waiting I was offered complementary breakfast of eggs, sausage & toast. My car service was completed in an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ric, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Fields Cadillac xx. Augustine team. Drive safely, and we hope to see you back again down the road!

This was the best experience I’ve ever had buying a

This was the best experience I’ve ever had buying a vehicle and I’ve bought a bunch of them over the years, they even feed you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are happy to have you as a Fields Cadillac xx. Augustine customer and we hope to see you again down the road. Safe travels!

Consumer response

you will

Everything went smoothly price was lower than expected

Everything went smoothly price was lower than expected price was lower than expected and the food and your food court was excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for stopping in and leaving Fields Cadillac xx. Augustine a five-star review. We are glad you enjoyed our food court and that your service experience went smoothly.

I just love Fields Cadillac and the friendly people and

I just love Fields Cadillac and the friendly people and atmosphere of the dealership. I have dealt with Joseph years ago and he is a wonder service representative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had a successful experience working with Joseph and the Fields Cadillac xx. Augustine team. Drive safely, and we hope to see you back again down the road!

The process of discussing trade in was non stressful.

The process of discussing trade in was non stressful. The dealership moved quickly to find us a car with the color we desired and w/I our price range. The dealership was very comfortable as we waited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car! We are thrilled that our team went the extra mile to find you the right vehicle. Thank you for giving Fields Cadillac xx. Augustine your business!

My local Fields Cadillac dealership has always treated me

My local Fields Cadillac dealership has always treated me with respect and courtesy. They have a wonderful team and work to make each client feel unique and special. The service has been effective and efficient. I have opted to explore other routes in repair when cost prohibitive at dealership. Joe Ammiratti-my go to service support person is a great guy. Thanks, Theresa DePonceau

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Theresa - Thank you for the great review! We are so glad to hear that you had a successful experience working with Joe and the Fields Cadillac xx. Augustine team. Drive safely, and we hope to see you back again down the road!

I always deal with Matthew at Field’s Cadillac because of

I always deal with Matthew at Field’s Cadillac because of his honesty and professionalism. I truly appreciate how he gives 100% to his clients. I wouldn’t deal with anyone else when buying a vehicle from Fields. At Fields Cadillac you are treated with friendly, helpful staff putting you first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your review is everything we hope to see! We're absolutely thrilled Matthew has offered attentive and straightforward professionalism that's earned your confidence. Many safe and happy miles from all of us at Fields Cadillac xx. Augustine!

Took the time to answer our questions and show us several

Took the time to answer our questions and show us several cars. Also offered us a test drive of the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive feedback! We appreciate your business and we hope to see you again at Fields Cadillac xx. Augustine. Safe travels!

Customer service at its finest!

Customer service at its finest! Everyone could not have been more accommodating and kind. Thank you Jake, Bobby and Lina!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Cliff, thank you for taking the time to review us! We are thrilled to hear that you had a successful service experience working with Jake, Bobby, and Lina. Safe travels, and we hope to see you back again at Fields Cadillac xx. Augustine!