Reviews
Excellent customer service!
Excellent customer service! Prices are very reasonable. Jake was friendly and very professional. The atmosphere is so comfortable. We always enjoy our visits.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear that Jake and the team took such great care of you! Thank you for choosing Fields Cadillac xx. Augustine and for sharing your experience. Drive safely until we see you next!
Very pleasant and welcoming environment.
Very pleasant and welcoming environment. Service is excellent and you are supplied with thorough information on all aspects of their work. Sales staff also very knowledgeable, friendly and answer all you questions thoroughly. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We strive to deliver a seamless and straightforward service experience, and it means a lot to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back again at Fields Cadillac xx. Augustine!
Staff was most efficient, timely, knowledgeable and most
Staff was most efficient, timely, knowledgeable and most courteous. Their willingness to help was so appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is the kind of feedback that lets us know we're doing a great job. Thanks so much for choosing Fields Cadillac xx. Augustine!
Good service and timely.
Good service and timely. Said itcwould ge done by 1 and it was on time. Friendly and nice
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted that our commitment to great customer care stood out to you. Thanks for the kind words! - Fields Cadillac xx. Augustine
Excellent service, staff is very professional,
Excellent service, staff is very professional, technicians are excellent! I highly recommend this dealership! I have had nothing but great experiences for many years. They go above and beyond the call of duty to make customers happy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for giving our dealership such a marvelous rating! Feel free to call or stop by if there is anything else we can do for you. - Fields Cadillac xx. Augustine
Cordial, knowledgeable, Friendly and above all an honest
Cordial, knowledgeable, Friendly and above all an honest car salesman. Did not pressure us for a sale, just gave us all the options and benefits of each. Would speak to Matt again should I be looking for wheels! GVK
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
There's nothing better than awesome feedback from awesome customers! Matt will be pleased to hear how much you enjoyed purchasing your new ride with his help. Have a great day and thanks for choosing Fields Cadillac xx. Augustine!
Jake and Fields Cadillac always take excellent care of
Jake and Fields Cadillac always take excellent care of all my cars. They have earned my return business every time I go back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Matt, we are thrilled to hear that Jake and the team always provide you with a 5-star service experience at Fields Cadillac xx. Augustine! Thank you for your loyal business!
Everything great except it is always expensive.
Everything great except it is always expensive. Service elsewhere when possible due to the always high price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I am sorry to see that your issue remains unresolved. I would like to see what I can do to help you out and I hope you'll give me a call at your earliest convenience to discuss the matter further. Thank you for your feedback, Andrea Gerace - Service Manager - (718) 232-1900
Fields as always is very professional.
Fields as always is very professional. Had an oil change and tire rotation and was very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We will always be here to take care of you! Thanks for supporting Fields Cadillac xx. Augustine and we will see you next time!
Customer service Rep Jake very professional,
Customer service Rep Jake very professional, knowledgeable and courteous. Scheduled service was completed in timely fashion and managed to have breakfast during the visit. Kudos, exceptional service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jake will be delighted to hear that you appreciated his help during your recent service visit to Fields Cadillac xx. Augustine! Thank you for the 5-stars!