Reviews
1st time purchasing a vehicle here….
1st time purchasing a vehicle here…. Would highly recommend Fields Cadillac. Very professional and friendly staff, not pushy. Pleasant and proficient!! Dog friendly dealership also, great for people like me!! Thanks to all that got me into my first Lexus!! Exceptionally clean gently used SUV!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Woohoo! We are delighted to have made such a fantastic first impression. Thank you for the 5-stars, and we hope to see you again at Fields Cadillac xx. Augustine!
Joseph is very friendly, professional and knowledgeable.
Joseph is very friendly, professional and knowledgeable. He is a pleasure to work with on service of my car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for giving Joseph a shout-out, Jeanne! Many safe and happy miles from everyone at Fields Cadillac xx. Augustine!
They were Very knowledgeable, and they were very
They were Very knowledgeable, and they were very attentive. Their scheduling of service is very easy, always have an opening.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ronnie, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Fields Cadillac xx. Augustine team. Drive safely, and we hope to see you back again down the road!
Excellent service starting at the reception service desk,
Excellent service starting at the reception service desk, agent helping you that day, restaurant service with great food and cordial staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are thrilled to hear that you had a successful experience working with the Fields Cadillac xx. Augustine team. Drive safely, and we hope to see you back again down the road!
The dealership was very responsive and professional.
The dealership was very responsive and professional. I would highly recommend them. Their after sale service is excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind feedback! We are so glad to hear that the Fields Cadillac xx. Augustine team delivered a successful experience. Drive safely, and we hope to see you back!
Very clean, friendly staff, a 10 overall, great
Very clean, friendly staff, a 10 overall, great restaurants, nice big menu. Again overall a big 10
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Johnny, we are blushing! Thank you for this flattering review, and come back to Fields Cadillac xx. Augustine anytime you need!
Very friendly very knowledgeable about my car customer
Very friendly very knowledgeable about my car customer service people were wonderful and so aren’t the sales people
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
5-star reviews always make our day! Thanks for choosing Fields Cadillac xx. Augustine and we'll see you next time!
I didn’t have an appointment for a oil change service.
I didn’t have an appointment for a oil change service. Joseph from service, was kind enough to service my vehicle right away. He gave me a tour of the waiting area and cafe. After a short wait my vehicle came back serviced and looking like new with a complimentary wash! Great place would recommend Fields Cadillac St Augustine.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for this wonderful rating and review! We're delighted that you enjoyed working with Joseph and our team here at Fields Cadillac xx. Augustine. We appreciate you sharing how timely and efficient your visit was. We hope to see you again down the road!
I was met as I drove in by a friendly person who directed
I was met as I drove in by a friendly person who directed to a service person. The service person treated me like a desired customer not like an intruder. I did not accept the breakfast invitation but a certainly felt welcomed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We strive for friendly and attentive service here at Fields Cadillac xx. Augustine and we are delighted to see that is what you received during your visit! Thank you for the 5-stars, and have a great day!
I bought a brand new vehicle and from day one I didn’t
I bought a brand new vehicle and from day one I didn’t like the bumper inside the trunk, it wasn’t up to standards. I was told that it would fixed like it should be and after 6 months of hassles and going back and forth I am still unhappy because it looks like nothing has been changed
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I am very sorry for the delay with the work you requested. We strive to address our customers' concerns quickly and effectively and it is disappointing that we've missed the mark here. I would like to step in and help, so I will look for your contact information and I invite you to give me a call as well. Thank you, Kevin Hand - Service Manager - (904) 823-3000