Reviews
Received excellent service during an oil change and wheel
Received excellent service during an oil change and wheel alignment and had a lovely lunch
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are glad to hear that the Fields Cadillac xx. Augustine team took excellent care of your vehicle. See you next time.
Fast, and efficient and thorough service while I had a
Fast, and efficient and thorough service while I had a complementary lunch and drink inside.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was our pleasure to work with you, Chuck! Thank you for choosing Fields Cadillac xx. Augustine and for sharing your feedback. Drive safely!
This dealership is very courteous and clean and they have
This dealership is very courteous and clean and they have compassion for their customers.The snack bar is excellent and the service is always good.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're grateful for your business. Thanks so much for choosing Fields Cadillac xx. Augustine to assist with your automotive needs!
Joe does a great job taking care of services helping the
Joe does a great job taking care of services helping the time go by quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We couldn't agree more! Thanks for giving Joe and the Fields Cadillac xx. Augustine service team a shoutout. Have a good day!
Customer focused; very professional and family oriented.
Customer focused; very professional and family oriented. Matt our salesman was very helpful and patient which provided a very positive sales experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your wonderful review of Fields Cadillac xx. Augustine! We're thrilled Matt demonstrated our commitment to customer service with excellent assistance. Drive safe and take care!
Joe was helpful & professional in getting my Cadillac srx
Joe was helpful & professional in getting my Cadillac srx serviced properly and timely. Nice customer service & food bar
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are so glad to hear that you had a successful service experience working with Joe and the Fields Cadillac xx. Augustine team. Drive safely, and we hope to see you back!
Service on a leaky tire was available on short notice.
Service on a leaky tire was available on short notice. Great price and courteous staff plus a free carwash
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Fields Cadillac xx. Augustine team. Drive safely, and we hope to see you back again down the road!
Everyone at fields is awesome Katlin Bertram really did
Everyone at fields is awesome Katlin Bertram really did a fantastic job by us, Plus the follow up has been excellent
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jim, We appreciate you giving Katlin and the Fields Cadillac xx. Augustine team a shoutout. Safe travels and have a great day!
This dealership stands by itself I’ve purchased a lot of
This dealership stands by itself I’ve purchased a lot of cars in my lifetime and I think this is one of the best dealerships I’ve been at why are you there they wash your car they feed you and you can eat all the ice cream you want while you’re there not only those great benefits people there are sensational they met all my names on my repair on my vehicle I could not be happier
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to let us know how happy you are with us! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - Fields Cadillac xx. Augustine
I am very pleased with Joseph starting from the day our
I am very pleased with Joseph starting from the day our car in the dealer to check with the problem, Joseph keep us informed on the progress of what to be done. And I enjoy talking to him and his service, you needed more people like Joseph. Thank you Bill Siegfried
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Bill - We are delighted that Joseph and the team took such great care of you! Thank you for choosing Fields Cadillac xx. Augustine and for sharing your experience. Drive safely until we see you next!