Reviews
I got my car serviced and the experience was nice and so
I got my car serviced and the experience was nice and so was the service advisor
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Mickey! We're glad to hear that your service experience at Tom Peacock Cadillac was nice and that our service advisor was able to assist you effectively. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Jeff Lofton was amazing he went above and beyond finding
Jeff Lofton was amazing he went above and beyond finding the vehicle and specs I wanted.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Anthony, for your wonderful review! We're thrilled to hear that Jeff Lofton exceeded your expectations in finding the vehicle and specs you wanted. At Tom Peacock Cadillac, we strive to provide exceptional service, and it's great to know you experienced just that. We look forward to assisting you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Took my car to service.
Took my car to service. They were so helpful and professional and took good care of us. Freddy was our advisor and provided excellent service. This dealer is not close to where I live but don’t mind the distance for the great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Barbara, for your wonderful review! I'm thrilled to hear that Freddy provided you with excellent service and that our team at Tom Peacock Cadillac took great care of you during your visit. I truly appreciate your willingness to travel for our service and look forward to seeing you again in the future! Safe travels! Sincerely, Steve Hainline | General Manager | 281.443.7700
The Advisor was super nice and helpful the only problem
The Advisor was super nice and helpful the only problem was the car wash services 👎
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. I'm glad to hear that our advisor was super nice and helpful. We understand your concerns regarding the car wash services and appreciate your input. Please feel free to reach out to me directly so we can discuss this further and improve your experience. Sincerely, Steve Hainline | General Manager | 281.443.7700
I enjoyed my stay in their new waiting room.
I enjoyed my stay in their new waiting room. Offices are very nice and comfortable
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! I'm thrilled to hear that you enjoyed your time in our new waiting room at Tom Peacock Cadillac. Your comfort is our priority, and I look forward to welcoming you back again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
From my purchase with Tkeyah, to my recent experience at
From my purchase with Tkeyah, to my recent experience at the service department with Valeria, Isabela, and Izzy, I would like to thank you all for your patience, your professionalism, and your knowledge in your area of expertise! Keep up the good work ladies!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! I truly appreciate your kind words about Tkeyah and our service team, including Valeria, Isabela, and Izzy. At Tom Peacock Cadillac, I strive to provide excellent service and support, and it's encouraging to hear that our efforts made a positive impact on your experience. I look forward to serving you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Took care of my issue same day.
Took care of my issue same day. Appreciate Spear for getting me in and back on the road.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We’re thrilled to hear that Spear was able to assist you promptly and get you back on the road. We appreciate your business and look forward to seeing you again at Tom Peacock Cadillac! Sincerely, Steve Hainline | General Manager | 281.443.7700
Spear is amazing.
Spear is amazing. He’stays on top of it and great communicator. I had a great experience
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us at Tom Peacock Cadillac, and we appreciate your kind words about Spear. Our team strives to provide excellent communication and service. We look forward to assisting you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Service was great.
Service was great. My service advisor Alvis Young took really good care of me. Took a while 3 hour wait with an appointment.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that Alvis took great care of you during your visit to Tom Peacock Cadillac. We appreciate your patience with the wait time and your understanding. We look forward to serving you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Service has been delightful experience so far in our
Service has been delightful experience so far in our relationship and we look forward to many more years of similarly experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that your experience with Tom Peacock Cadillac has been delightful. We truly value your relationship with us and look forward to many more years of excellent service. If you need anything in the future, please don’t hesitate to reach out! Sincerely, Steve Hainline | General Manager | 281.443.7700