Reviews
They go out of their way to explain your service and make
They go out of their way to explain your service and make sure you understand everything that needs to be done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379
Enjoy working with Kimberly on my truck service needs.
Enjoy working with Kimberly on my truck service needs. Also great to schedule with her
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Hohmann Service Manager 262-338-3379
Fast friendly.
Fast friendly. Fixed it on the first time. I have always brought my vehicles to this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Hohmann Service Manager 262-338-3379
Did not fix the oil leak and had it for almost 2 days
Did not fix the oil leak and had it for almost 2 days without a loaner. Ford Motor now has a case on this on going issue
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Andy, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out. Joe Hohmann Service Manager 262-338-3379
Very impressed with the customer service can honestly say
Very impressed with the customer service can honestly say the best I've ever dealt with. Ther communication was excellent and was able to work with me on my crazy work hours. One main reason I switched from ram because customer service was absolutely horrible here in west bend I couldn't take it any more! Special shout out to Kim and Monica there have both have gone above and beyond which will keep me as a returning customer for sure.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come! Joe Hohmann Service Manager 262-338-3379
Sierra was the best sales rep person that we ever had.
Sierra was the best sales rep person that we ever had. You are lucky to have her at your dealership. She could be selling expensive luxury items and making 4x the commission. You better hope no one tells her this. On point, honest, personal and professional. Put her on more of an incentive program and you will see. The sales manager played too many games with the numbers. We were told the trade in was 11k but it was really 10k. This is why people hate to shop for vehicles. If you filled your company with Sierra’s you would get nothing but positive reviews.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend. We look forward to having you as one of our valued customers for many more years to come! Chris Flynn General Sales Manager 262-338-3379
Very polite and efficient staff.
Very polite and efficient staff. Overall a great experience! I was treated with great respect and so we're my children.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Chris Flynn General Sales Manager 262-338-3379
Had a great experience nice service people and great
Had a great experience nice service people and great service will be back when my car needs service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Hohmann Service Manager 262-338-3379
They did a great job keeping me informed, Also the work
They did a great job keeping me informed, Also the work was done on time and they worked with my schedule.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Hohmann Service Manager 262-338-3379
I had a great experience with Ryan Zurakov and the
I had a great experience with Ryan Zurakov and the Boucher Dealership! Thank you for making my purchase simple!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Chris Flynn General Sales Manager 262-338-3379