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Gordie Boucher Ford Lincoln of West Bend

(2,750 reviews)
Visit Gordie Boucher Ford Lincoln of West Bend
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (262) 384-4357 (262) 384-4357
Used (262) 384-4356 (262) 384-4356
Service (262) 384-4360 (262) 384-4360

Reviews

(2,750 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gordie Boucher Ford Lincoln of West Bend from DealerRater.

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Fast service , quality people.

Fast service , quality people. Advised me of problems with my lights and how to fix them.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Hohmann Service Manager 262-338-3379

Thanks John for the great service!

Thanks John for the great service!! A trip back to West Bend we need a oil change and to have a tire repaired.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Hohmann Service Manager 262-338-3379

The whole process of viewing, negotiating and buying the

The whole process of viewing, negotiating and buying the car was simple and straightforward. Everyone at the dealership was friendly and respectful of my time.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Chris Flynn General Sales Manager 262-338-3379

I had great service right from the start.

I had great service right from the start. My truck needed an update with the computer. I needed tires and had them installed at the same time. Everything is working great like it should.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Hohmann Service Manager 262-338-3379

The dealership was hands down one of the best

The dealership was hands down one of the best experiences. They had the truck I wanted, and we also met at a price that was fair for both sides. They detailed the truck the day of, and it looked brand new. Sierra also came in on her day off, with this being the ideal day for me to pick up the new truck.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Chris Flynn General Sales Manager 262-338-3379

Lett8ng me speak to the transmission technician meant

Lett8ng me speak to the transmission technician meant alot to me. I will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Hohmann Service Manager 262-338-3379

Very nice and professional Very easy to work with and

Very nice and professional Very easy to work with and nice and helpful and professional

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend. We look forward to having you as one of our valued customers for many more years to come! Joe Hohmann Service Manager 262-338-3379

Very responsive and knowledgeable on the vehicle i was

Very responsive and knowledgeable on the vehicle i was intrested in. Had a great experience.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Chris Flynn General Sales Manager 262-338-3379

My wife and I had a very enjoyable experience purchasing

My wife and I had a very enjoyable experience purchasing our used vehicle. We have purchased several vehicles from Gordie Boucher West Bend and this was another great process. Eugene was excellent to work with. Very professional and such a great personality.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Chris Flynn General Sales Manager 262-338-3379

Everyone was excellent & treated us very well.

Everyone was excellent & treated us very well.Dawson was a wonderful sales person. Kim in the service department was also excellent, she kept me well informed as to what was going on at all times.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379