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Bob Maxey Ford

(731 reviews)

Reviews

(731 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Ford from DealerRater.

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Service @ Maxey

2015 Ford Fusion, drivers side windows, front & back, would not come down, probably due to freezing temps. Brought car in, was serviced in a friendly, professional manner and got an oil change and car wash to boot. Always love service @ Bob Maxey.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Here at Bob Maxey Ford we sincerely appreciate your business! If there is anything else we can do to assist you, please let us know! Take care, Phyllis!

repairs

All goood!....................................................................

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your feedback, Joseph! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Routine Oil Change

Went in for a oil change and it was good service and prompt. Prices are getting high for a oil change. They informed me that I needed additional work done on my car and the cost for all of the work was absolutely ridiculous and marked up so high, it makes you scratch your head, but unfortunately, it is work that needs to be done sooner than later.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service

Service was great. Every thing fast and services were complete in a timely matter

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service and Employees

My husbands car was running rough on his way to work. He Called and he drove it right in for service. It was diagnosed, serviced and finished by the end of his work day:) Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Maudi, for being one of our valued guests! We look forward to your next visit!

Great Service !!!

The service was excellent. I own a 2012 Fusion - a great automobile, and I got an oil change, had my rear lights checked, and programmed my key less entry. This is a used car that I purchased in November 2014.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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wonderful service

Love you guys beautiful people friendly fast work good work I love you guys(100%)good work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your wonderful review, Lizzie! We're glad to know everything was completed to your satisfaction!

GREAT!

MY DEALER, MR. C BELL PUT ME IN A 2015 FUSION AND KEPT MY PAYMENT CLOSE TO THE ADVERTISED PRICE. GOOD JOB!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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pam yanis

It was perfect thank you..................................................................................................................

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your review, Pamela!

Great services

I was in for an oil change and the service was fast. I like the fact that the tires were rotated and all fluids were topped off. The bonus was the car wash.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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