Reviews
Great service
Leased Ford Escape, very good service and staff was helpful and nice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We set high expectations for ourselves so it's gratifying to hear you had a great experience with us, Carolyn. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
LOF on my 2006 Navigator
Art is a great service manager, knows how to run his business. Very professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
doctor
Mr. Kopec made it happen .I told him what I wanted and what I had to spend and he worked,and found me my beautiful ford edge.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
FACILITY WAS VERY CLEAN
I CAME IN FOR A NEW BATTERY,SERVICE WAS GREAT,IN AND OUT IN LESS THAN A HOUR.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joseph, thank you for being one of our valued clients and leaving us your response to the quality service you received! Thanks again for your business!
Very professional and courteous staff.
I brought my leased 2013 Ford Fusion in for oil change and rotation of tires on Monday, February 23, 2015. The service was very courteous and professional. This is my second leased Ford from Bob Maxey and this my fourth year as a customer. The 2013 Ford Fusion is the best car I have ever driven (and I once owned a 1996 Lincoln Continental). I am, however, somewhat surprised that after only 27,000 miles on Goodyear Eagle tires that they had to be replaced, even though I brought the car in for timely rotations. I did not expect this high costly expense at all. The staff showed me the wear tread on the tires.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Vehicle Maintenance
Helpful staff .......................................................................................................................................
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stephen, thank you for your kind! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care, Stephen!
Experience at Bob Maxey
Mike in service worked with me even though the mechanic said I should junk the car. Thanks Mike
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
tonnie
Art was very helpful. He kept me posted on what the dealer was doing with regards to fixing my car. I appreciate his thoughfulness.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tonya, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you!
Great Services
The guys at Bob Maxey does a great job helping me maintain my Mustang. I didnt buy the car from them but i wouldn't take it Anywhere else to have service done. This was only my second visit, but i felt so welcomed when Mike remembered me from the first time i was there. Mike told me my windshield wipers were going bad and recommended new ones, he even used some of my reward points to lower my total. Great service, looking forward to seeing the guys next time i come in for Maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jaytwan, thank you for writing this fantastic review and giving our dealership such a high star rating! We hope your Mustang is still running great and we hope to see you again soon!
Thank you Ford Motor Company!
I love the Ford Explorer and have since I first saw it at the Auto Show way back when it was first introduced! Like a car, yet it's a truck that is more than just covered on the back. Could it be more perfect!?! The 2015 version is quite an update to my 2003, that I loved for 12 years! Ford Motor Company does a nice job with the designing, quite classic, real nice. Everyone at Bob Maxey is always so well mannered and helpful! Keep up the great training that you are doing with your people! Thank you for a wonderful experience purchasing my 2015 Dark Side Explorer, I love it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dana, we are so pleased to hear your experience with us was a positive one. Please let us know if you have any additional questions about services you received and thank you again for choosing Bob Maxey Ford!