Skip to main content

Bob Maxey Ford

(731 reviews)

Reviews

(731 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Transit Connect

Transit Connect - Derrick Johnson at Bob Maxey Ford, Jefferson dealership went above and beyond - On top of that, I really appreciated the "no pressure sales" attitude. 10 out of 10!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service and very friendly staff

First a far most my sales rep. Mark was awesome. I purchased a 2015 Ford Focus SE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent Facility and great service

Everyone was professional and gave me great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're so happy you enjoyed working with our staff, Orlando! Thanks again for the positive feedback!

Car maintenance

It was great,friendly and courteous. Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are glad you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Impressed as Usual!

No Comment! As I indicated there is and are no comments!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service

Attentive and friendly staff and the work on my vehicle is always completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great sales and service

We brought our car in with a concern about a noise in the front end. The service staff checked it out thoroughly and could not replicate the noise we heard. We were appreciate of the care they took to check it carefully. Once again we were confident that were treated carefully and fairly by Bob Maxey Ford. We appreciate Art Miller for coordinating this effort.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, Allen, we are happy you had a pleasant experience at our dealership. It's good to hear our team is living up to the promise of providing fantastic service to our customers.

Great Tservive

Every time I have gone, the service is great. From driving in to leaving. D

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are glad to be a part of your pleasurable experience. We appreciate your review and hope we can continue serving you for many years to come.

Great service

I always have great exceptional service at Bob Maxey. My service rep Mike Gilmore always greets me with a smile, gets Art to drive me to work and picks me up to take me back to my car. Mike has been my rep for several years. I would not be returning if it wasn't for the great service. My car is washed when I pick it up. Everything is great with the service that is why I went there for my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Gabe Peterson - Bob Maxey Ford

Gabe Peterson is a great salesman, very honest and straightforward. It was a pleasure doing business with him and getting exactly what I wanted. Highly recommended, thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your kind words! We appreciate your positive review!