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Frank Boucher Chevrolet Cadillac of Racine

(1,724 reviews)
Visit Frank Boucher Chevrolet Cadillac of Racine
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (888) 837-9631 (888) 837-9631
Used (866) 672-8974 (866) 672-8974
Service (866) 867-4664 (866) 867-4664

Reviews

(1,724 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frank Boucher Chevrolet Cadillac of Racine from DealerRater.

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Arrived on time ready for me returned 1.

Arrived on time ready for me returned 1.5 hrs car was ready reviewed the check list. Car was clean ready to go. Staff and cost was excellent Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We do hope we can be of assistance in the future. Take care!

I was not very comfortable with my experience there.

I was not very comfortable with my experience there. Was not satisfied with not being able to use the coupons.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, I am sorry you did not have a positive experience with us. When you have the opportunity, please reach out to our Service Manager, Jim Piscitello, at 262-886-1010 so we can discuss this further with you.

Polite, knowledgeable, & prompt.

Polite, knowledgeable, & prompt. Very pleased with all aspects from start to finish. Will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team! We sincerely value your business and look forward to your next visit!

Charlie Bussian (our sales rep) did an amazing job,

Charlie Bussian (our sales rep) did an amazing job, finding us the perfect car! He even came in after his shift to help finalize our purchase. If you’re looking for a no pressure, friendly, knowledgeable sales rep, Charlie Bussian is the guy you’re looking for!!! Boucher Chevrolet is great too, that’s why we keep going back! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

Great dealership and people.

Great dealership and people. Bought my last 3 cars from here. Silverio was great. He helped me with all my needs. Great experience. I will always shop at this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Lisa, we always want to hear back from our clients and we're glad you had such a positive experience with us! We appreciate your loyalty to our dealership and look forward to seeing you next time!

Got us in right away and did the repairs in a timely

Got us in right away and did the repairs in a timely manner. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, we're glad everything was completed quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!

What great experience from start to finish!

What great experience from start to finish! Sales person Rob David, GM Chris Tessmer & the rest of the staff! Thanks for making our experience effortless! We will definitely recommend Boucher!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!

The staff at this dealership are very professional and

The staff at this dealership are very professional and helpful. Looking forward to my next purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Great staff and service

Wasn't pleased with the way way the whole deal went with

Wasn't pleased with the way way the whole deal went with buying a used truck that broke on the way home, and total lack of communication and compensation from the dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Mark, thank you for your feedback. If you would like to discuss anything further, please reach out to our General Manager, Chris Tessmer, at 262-886-1010.

Very professional dealership, I have trust in their work,

Very professional dealership, I have trust in their work, and it’s done in a very timely manner! I’m

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.