Reviews
Ruben R.
Ruben R. was very helpful in the purchase of my new 2024 truck. He was very quick to respond back to all my questions. Ruben and Chris T. got my truck on order and it even came in quicker than expected. Overall I'm very pleased with the customer service at Frank Boucher Chevy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ben, thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!
Took truck in for two new tires with four working
Took truck in for two new tires with four working pressure sensors. had to buy a new one because they said one was broke off in the tire. I assume they broke it off taking the tire off the rim and wouldn’t own up to it.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing this with us. Unfortunately, we are unable to find your name in our system in order to contact you. Please reach out to our Service Manager, Jim Piscitello, at 262-886-1010 so we can discuss this further with you.
Everyone is nice but an hour and a half for a oil change
Everyone is nice but an hour and a half for a oil change seems long. Then I leave and once I get home I watch the video that was made. The mechanic offered recommendations such as replacing the air filer and testing for a leak. But I was already gone and now to do those things I need to come back again. It should have been offered to replace these things as they do they job to save time.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello there, we apologize for the delay in service. Please reach out to our Service Manager, Jim Piscitello, at 262-886-1010 so that we can make this right.
Morry is always dependable and courteous.
Morry is always dependable and courteous. And the work is always done correctly and on time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!
The service work at Boucher is excellent.
The service work at Boucher is excellent. Morry is a pleasure to work with and always follows up quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!
Boucher is the best.
Boucher is the best. Every time I bring my car in I’m treated like family
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
Had an oil change.
Had an oil change. Everyone was courteous and professional. I liked the short video they sent to my phone showing the the results of their undercarriage inspection.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Always friendly.
Always friendly. Willing to help n any way he can. Will recommend to family and friends
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your review! It was our pleasure to assist in any way we could! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Serviced as promised and expected.
Serviced as promised and expected. Always on time. Service team is pleasant to deal with,
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.
Great service.
Great service. I have been a customer since they opened in Racine and have always had great service. The staff is very professional and competent. Morry is a great person to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!