Napleton Autowerks River Oaks

Mike and Steve did everything possible to help in choosing the right car for us. By the time our purchase was complete they made us feel like family! We would Highly recommend them to everyone. We never felt pressured into anything.

The staff was very kind and friendly. Great services and a clean facility.

The service department did an excellent job in finding my problem and fixing. Martin Lewdar and Tim Bales also assist me in meeting with a sale representative to look at new vechiles.

The service was quick and the price for my oil change was cheaper than companies that specialize in oil changes. The staff was very friendly!

My name is Jim Frazier..my service representative was Vince, who is knowledgeable of my 2008 vehicle from the time I purchased it some 10 years ago at Napleton. Vince was my auto caretaker with my first Mountaineer 2004 also purchased at Napleton. The service is always friendly, they were sensitive to my questions/concerns and made the experience affordable allowing me to continually return for service when needed. The vehicle has been serviced only at Napleton Lincoln Mercury making the ownership, feeling of dependability in operation,and driving security for the family an overall pleasure.

I've had my 2004 Lincoln Town Car Ultimate (119,000 miles) serviced at the River Oaks Lincoln/Mercury Dealership since the date of purchase. Lou Gans was my original service representative until he retired, and Vince Williams has been carrying on since. Both have been outstanding as to attending to my automotive needs. I would call and make an appointment without any problems, and be cheerfully greeted when I arrived for the scheduled service. I was never worried or pressured into having unnecessary work done on my car. I trusted these guys to make the right decisions for me. Usually, I would wait in the waiting area and enjoy their coffee and watch television or read the newspaper. If extended service was required they would offer alternate transportation, or have someone drive me to my nearby home. I just can't say enough good things about these guys and the dealership. Keep up the good work. FYI ONLY!

My safety recall was performed on my vehicle in one day as promised. Can't ask for much more than that.

The courtesy of the department is great, the auto repair. Vince is a great attendant.

Have a T-Stat and Oil Filter Housing replaced. As always service and staf was excellent.

Staff is prompt w/appointments, courteous and welcoming.