Reviews
Best car buying experience
Everyone at Napletons River Oaks Lincoln were incredible, they go the extra mile to get you what you want! This was definitely the best car buying experience and I would recommend them to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
We do all our service with Napleton and will continue to do so. They treated me just like family. I can not say enough good about my visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great people that go above and beyond
Great people that go above and beyond.always willing to what ever it takes to make the customer happy. Best dealership I have dealt with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Survey, I give Mike James a Excellent rating!
I, gave Mike James a rating of Excellence I am very pleased with the 2018 Cadillac it was a great doing business with. Thank You lcjxt5
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service at Lincoln River Oaks
My time spent at the service department a few days ago went just great. I had a nail in my front tire. I was in and out in about forty five minutes. The service department was efficient and courtesy . Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service and Personal
Went in for automobile repairs very exception services
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
5 Star Quality Service!
An exceptional staff. Experienced, Friendly and timely.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Denise, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Takes advantage of seniors.
My dad's car was in for problems w brakes & kept for about 10 days. Money paid now it's back for some related issue
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great Service, Great Staff
The staff(Vince) is always very thorough and accommodating. He makes sure I understand what is going on with my car. He explains everything very clearly. I appreciate the extra time he spends doing so.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Herbert, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
Great Service
The Service Department is always concerned with my needs. They always make sure I understand what is happening. They make sure I’m taken care of with a minimum of inconvenience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair