Napleton Autowerks River Oaks

Very friendly when we drove car in for oil change. We were in and out in no time! Definitely coming back for next service date.

Don?t know why i couldn?t use coupon and loyalty rewards together. Still haven?t received an apology from Vince for hiding the damage done two years ago. Although it was repaired i only return if there?s a coupon.

I am in the sales field and know what good service mean and this is why the service team at Napleton is the best i love working with them.

My service experience was GREAT as always. They get me in and out, and any of my questions or concerns are always addresses. I have purchased 2 cars from this dealership and they do a great job sevicing both.

Service is always excellent. the advice is always good!

This dealership fixed a recall I had on my seatbelt pretensioners on a 2015 Lincoln MKZ. The service was good however, it took 3 months before I got the work completed. My husband experienced poor customer service walking into the dealership 3 months ago. No one would acknowledge him or assist with where to take the car for the recall. It was a poor experience overall the first time ever being at this particular dealership. The second time was better and the recall did not take that long to fix.

The service I received was excellent. Larry my service advisor for the day was very helpful, kind and related to my needs as a long time customer of Napleton's River/Oaks Lincoln.

I always have an pleasant experience at Napleton Lincoln. Service was GREAT!

Recall regarding the lighting module as well as the Works Package was completed. Service as usual was good. Vince is a great service advisor, he always explains what needs to be done in detail.

Concierge Service was excellent thanks to service manager Jim and his entire team. The entire team should be commended. Excellent, friendly and prompt service, couldn't have worked out better for me.