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Napleton Autowerks River Oaks

(352 reviews)
Visit Napleton Autowerks River Oaks
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (708) 360-4166 (708) 360-4166
Used (708) 782-4902 (708) 782-4902
Service (708) 716-0216 (708) 716-0216

Reviews

(352 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent service and knowledge of the car that I

The service manager and his staff was very helpful. They were not pushy. This is my second experience I’ve had with this dealership and the same sales manager and sales person did a very good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

thank you for the review

Great Place

Staff, was great everyone was kind and very helpful and answered all of my questions. Would recommend this dealership to anyone looking for a great experience and a good ca.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

thank you for the review

Customer Service Matters

I was greeted with open arms by Sales Consultant, Tyren Thompson. He was knowledgable, friendly and didn’t push me into a buying something I didn’t want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

THANK YOU FOR THE REVIEW

Engineer buys a Cadallac.

Steve and Tyrene were the best to work with on a purchase of a Cadallac. I’ll work with them anytime. They exhibited excellent skills which made for a very pleasant purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

thank you for the review

Napleton River Oaks Lincoln ❤️

Professional staff. They understood I had a set budget, and they offered perks that helped me with maintaining my set budget. Special appreciation to John and Andre! I Love my new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

THANK YOU FOR THE REVIEW

Considered

Good people... I enyoyed my time it took to purchase the suv i liked the whole experance Is very lasting i would tell my friends to go there..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

TTHANK YOU FOR THE REVIEW

Happy and proud Cadillac customer.

Customer Service at its finest. I am very pleased. The staff is always professional and knowledgeable on every question I have. They're main concern is that you leave a satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

THANK YOU FOR THE REVIEW

Awesome Dealership and People

Everyone made the car purchasing experience a total joy! The sales staff was wonderful! They made replacing my total loss car less stressful. Would recommend to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

thank you for the review

Cadillac xT4 luxury, is a well made car and drives

Everyone was willing to provide me with the features I wanted, the color, model, safety features and comfort I wanted and agreed to, they took time to explain all the functions the car had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

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I would always stop at napleton River Oaks Lincoln

The sales person was very kind. The sales person helped me out a lot. He knew what he was talking about. The financial guy was very much on his game. I was very happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

THANK YOU FOR THE REVIEW