Napleton Autowerks River Oaks

Great service department!! Martin Lewter in the service department took care of my car. He scheduled everything for the repair of the car & he did an excellent job. He is a very nice & considerate person! I strongly recommend him. Everyone is friendly in the shop.

I took my car in for airbag replacement and when got it back the light stays on they say it's not their fault but it wasn't on before I took it there the guy told me i need a new battery but he didn't know i am a mechanic

Great people that take care in your car. Marty is very nice and helpful and knowledgeable

Just brought my dad’s Cadillac Truck Escalade in for service. 2 warning lights are on the dash, Tire Monitor and Seat Airbag. I was told that the cost to look at each issue is over $204 a piece! I asked the service advisor would the money be used to fix? He said “no”. That’s $408 without using a tool except computer! The advisor said these changes came down from corporate! I feel robbed by an American Company! They ask us to support American Companies and this is what we get! I want my elderly parents to be safe so I will have them fix it, but I will not buy a Cadillac! Shame!

Just brought my dad’s Cadillac Truck Escalade in for service. 2 warning lights are on the dash, Tire Monitor and Seat Airbag. I was told that the cost to look at each issue is over $204 a piece! I asked the service advisor would the money be used to fix? He said “no”. That’s $408 without using a tool except computer! The advisor said these changes came down from corporate! I feel robbed by an American Company! They ask us to support American Companies and this is what we get! I want my elderly parents to be safe so I will have them fix it, but I will not buy a Cadillac! Shame!

Expert service. Quality help. Pleasant staff and very clean establishment.

Great service department. My vehicle is repaired correctly on the first visit and that deserves a high rating because it saves me time. No return follow up. 5hank you Marty Lewter for always arranging and setting up my vehicle appointments and pick ups. I really appreciate you and Napleton Cadillac.

I drove 30 miles out of my way to purchase a Cadillac from Steve Reich, we made a deal over the phone on a XT4, what a good and honest person he is. Valerie the cashier is another reason why I will buy my next Cadillac at Napleton River Oak, she was very patient with me , and went the extra mile to see that I was happy with all my service needs.

Dave and Ken are great people to do business with

Love this dealership! Everyone is so nice & friendly. Excellent service. Service department is fabulous as well. They are mine for life!