Reviews
Everyone that assisted me in purchasing my car was...
Everyone that assisted me in purchasing my car was absolutely awesome! They mode me feel like family. I will gladly tell everyone i know about this wonderful team of people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Don’t buy a used car from here
My car was in very bad shape within the second week of having it. Took a very long time to return my call, and was very rude
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you if we still can. Please give a call to Service Director, Jim Sedivy at (708) 891-5400 and we will do our best to make this better. We hope to hear from you soon.
Overall service was horrible
These people put me into a car and took me out of it less than a month later .. they harassed me on a new finance options once I left the dealership Which was absurd. I did everything these people asked me to do and they still literally gave up on me because of shortcomings on their end. Once I returned the vehicle the sale rep told me that “I should be Grateful that I was getting my down payment back” which also was beyond me . Once the deal reversed they started to have very poor customer service towards me . I’m still waiting on my $2000 refund from them . Steve in finance told m that my funds would be back into my account affective immediately . I have yet to receive my refund .
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
refunded deposit to customer .
Chris
Staff is prompt with appointments, courteous and welcoming. Great services and clean facility. The service department was very knowledgeable about services they offered as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Chris, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Outstanding employees
John Taylor the manager was great! All my family members buys here and we use the services department for our Ford and Lincoln vehicles. Best place never disappoints.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
THANK YOU FOR THE REVIEW
Purchased the Lincoln
Experience was great. Nobody pushing for a sale, just provided great information so I could make an informed decision. Very happy with my choice. When ready I will return.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great staff!!
My buying process was fast and to the point!! Absolutely love my Lincoln!! My salesman was very knowledgeable and gave me options even though I have challenged credit.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Please let us know if there is ever anything else we can do for you! Safe travels!
Andre
Salesman gave me different vehicle options that fit my monthly budget. I am very pleased with my vehicle. Service department is very accommodating for appointments.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Superb treatment
My sales person name is Andre very excellent sales person caring patient knowledgeable professional funny he is the best sales person I’ve had in a long time I wish I had the money to buy a car every week from him
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Martin Lewter set up my service appointment and had Tim...
Martin Lewter set up my service appointment and had Tim from Service pick up my vehicle at my home. My vehicle was repaired and returned the next day. Excellent customer service and I was kept informed with the process. I appreciate the great customer service that my vehicle and I received.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair