Reviews
Service
They took care of everything right away. Very helpful with fixing my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The service Dept
They are very nice and go the extra mile. Friendly and do a good job making sure you are taking care of!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
service department
Manny and Adrian go out of their way to make sure the customer is taking care of. grate customer service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
service department
The Service department manny and adrian are very friendly . And they did great work on my car. Thanks Yous! Yous are the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service Department
I loved the buying process they made it super easy and affordable for me. They services my car in a short amount of time and the customer service was awesome! I would recommend this dealership to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Department
I was satisfied with the quality of work that was done to my vehicle while being serviced. I even received a free detail after the service. So yes, I am a happy customer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best Service
JB Ovalle help us in every way possible in getting us into a car of our choice. I would recommend JB to every person that I know that's looking for a car. Best service I've gotten from any dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
horrible all the way around
First problem I had was I had set up getting a dodge charger got approved and everything told them I put insurance on it so I could drive it right off the lot. I get there and they go back and forth. After sitting there for a hour and a half I asked what was going on. They informed me they accidently sold it to someone else. I was upset and after waiting another hour I asked what they were going to do for me after going back and forth I got approved for a 2006 bmw 325i. We test drove it and I agreed to buy if they fixed they shoxs on the bmw because they were making a loud noise and if they replaced the tires. They agreed and said it would be fixed that next day. My car was there for 4 days without them even starting or letting me know what was going on. I called in and they informed me they needed to order the parts from china and would be there in a week. Once they were in I took my car in and they informed me it would be done that day, I called around 5pm they informed me they ordered the wrong ones and would have to wait another week for the right ones to come in and I would have to wait till then. I was furious and informed them I needed to get from and to work so I needed my car. I didn't buy this car for it to be sitting in a shop. They ended up lending me another car they had and my car ended up being in the shop for almost a month. When I picked up my car it was suppose to have new tires and a Alignment as well. The guy told me I would have to go half on the tires and go have them put on myself because they didn't have the time. I was just glad to have my car back but not even a week later my shoxs started making the same xxxx noise. I have not took the car back in yet because I am honestly dreading on what else I would have to go through with this place. I will NEVER buy from this place again and if I could I would return the xxxx car.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Never Again
First problem I had was I had set up getting a dodge charger got approved and everything told them I put insurance on it so I could drive it right off the lot. I get there and they go back and forth. After sitting there for a hour and a half I asked what was going on. They informed me they accidently sold it to someone else. I was upset and after waiting another hour I asked what they were going to do for me after going back and forth I got approved for a 2006 bmw 325i. We test drove it and I agreed to buy if they fixed they shoxs on the bmw because they were making a loud noise and if they replaced the tires. They agreed and said it would be fixed that next day. My car was there for 4 days without them even starting or letting me know what was going on. I called in and they informed me they needed to order the parts from china and would be there in a week. Once they were in I took my car in and they informed me it would be done that day, I called around 5pm they informed me they ordered the wrong ones and would have to wait another week for the right ones to come in and I would have to wait till then. I was furious and informed them I needed to get from and to work so I needed my car. I didn't buy this car for it to be sitting in a shop. They ended up lending me another car they had and my car ended up being in the shop for almost a month. When I picked up my car it was suppose to have new tires and a Alignment as well. The guy told me I would have to go half on the tires and go have them put on myself because they didn't have the time. I was just glad to have my car back but not even a week later my shoxs started making the same xxxx noise. I have not took the car back in yet because I am honestly dreading on what else I would have to go through with this place. I will NEVER buy from this place again and if I could I would return the xxxx car.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
To whom it may concern. We apologize for the inconvenience. Anyone reading this. If anyone has or has had this happen to them here at The Sharpest Rides. Believe me. We will make things right. Speak to a general manager so he can get involved. Things shouldn't have the run around. If you are not fully satisfied. Come see us. But before posting things like this please make sure we are all aware of the situation so we can all make it right as a team. Thank you
great service
she was really a great help she really made our buy great she was really upfront about evevrything she pointed us to the right cars didnt try making us get into something we didnt like i would really tell people about her and the dearship
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase