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Vandergriff Hyundai

(2,015 reviews)
Visit Vandergriff Hyundai
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (817) 900-8313 (817) 900-8313
Used (817) 900-8314 (817) 900-8314
Service (817) 900-8316 (817) 900-8316

Reviews

(2,015 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vandergriff Hyundai from DealerRater.

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Professional and attentive staff.

Professional and attentive staff. The work was complete timely and efficiently. Great customer service by all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We received wonderful service from all the departments

We received wonderful service from all the departments that handle our purchase. This was the first time I didn’t feel stressed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are grateful for your kind words about the exceptional service you experienced across all departments during your purchase. It brings us great joy to know that we were able to create such a smooth and stress-free experience for you. Your feedback about feeling comfortable throughout the entire process means the world to us at Vandergriff Hyundai. We truly appreciate you taking the time to share your positive experience and look forward to serving you again in the future.

This dealership was a breath of fresh air in our search

This dealership was a breath of fresh air in our search for a new car! Everyone was friendly, courteous and helpful. Our salesperson was Anelisa Alejandro and she made our experience with Vandergriff worth the drive. She was very friendly, knowledgeable, honest and helped us find exactly what we were looking for. The whole process was done efficiently which was very appreciated since we came late in the afternoon. Thanks also to Shumon Hossain (finance) who completed our paperwork in a courteous and efficient manner. We love our new Kona. We will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are overjoyed to hear about your wonderful experience finding your new vehicle with us! It sounds like our team made your car search truly refreshing, and we're thrilled that the friendly and helpful service stood out to you. We're especially pleased that Anelisa provided such knowledgeable and honest guidance to help you find exactly what you needed, and that Shumon handled your paperwork with the courteous efficiency you deserved. The fact that everything was completed smoothly speaks to our team's dedication. We're so happy you love your new Kona and look forward to serving you again!

Staff is so friendly and respectful.

Staff is so friendly and respectful. One of the worker which name is Mohammad Al-asadi help me through servicing time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us. We are delighted to hear that our team provided you with friendly and respectful service. It's wonderful to know that Mohammad was able to assist you effectively during your service visit and made such a positive impression. Your feedback about the welcoming nature of our staff means a great deal to us. We truly appreciate your kind words and are grateful for the opportunity to serve you at Vandergriff Hyundai.

Service was great and relaxing waiting room.

Service was great and relaxing waiting room.. Employee was very helpful with questions that I had .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience, Rosa! We're delighted to hear that you found our service excellent and enjoyed the comfortable atmosphere of our waiting area. It's wonderful to know that our team member was able to assist you thoroughly with all your questions. We truly appreciate your feedback and are pleased that we could provide you with such a satisfying experience. Your kind words mean a lot to our entire team!

Will be taking my car back had great service everyone

Will be taking my car back had great service everyone was nice and polite and got my car back same day .again thanks for taking cate of all my needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience with us! We are thrilled to hear that you received excellent service and that our team was courteous and helpful throughout your visit. It's fantastic that we were able to complete your service and get your vehicle back to you the same day. We truly appreciate your trust and look forward to serving you again in the future. Your satisfaction means everything to us, and we're grateful for customers like you who take the time to share their positive experiences.

Charles (salesmen) and DaMarcus (sales Manager) both

Charles (salesmen) and DaMarcus (sales Manager) both outstanding young men. Very fair and honest. They don’t try to push you outside your budget and are very understanding. And I’m typically a jerk to car salesmen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your wonderful experience with our team. We're delighted to hear that Charles and DaMarcus provided you with such exceptional service during your visit. It's great to know that they worked within your budget and made you feel comfortable throughout the process. Your feedback about their fairness and honesty means a lot to us, and we're proud to have team members who can turn even the most skeptical customers into satisfied ones. We truly appreciate your business and look forward to serving you again.

So far everything has been good starting with the people.

So far everything has been good starting with the people. I just hope that it continues I’m scared since I’ve had bad experiences but so far so good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with our team. We're pleased to hear that you've had a good start with us and that our people have made a positive impression on you. We understand that past experiences can make anyone feel cautious, and we truly appreciate you giving us the opportunity to earn your trust. Our team is committed to maintaining the high level of service you've experienced so far. We work hard every day to ensure that each customer feels valued and supported throughout their entire journey with us. Your feedback means a great deal to us, and we're dedicated to continuing to exceed your expectations. We look forward to building a lasting relationship with you based on the positive foundation we've established together.

This Dealership has Great Customer service and

This Dealership has Great Customer service and knowledgeable Personnel and also the Service Team was very Friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Leann! We’re thrilled to hear you had such a positive experience with our team. Providing excellent customer service and support is our top priority. We appreciate your feedback and look forward to serving you again!

Exceptional service!

Exceptional service! Originally i had a car sales person who gave me HORRIBLE service but Moose changed everything and I had a great experience! This is my 2nd time purchasing a car from them. I was out of the door within 3 hours! I love them and they will always get my business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Latrice! We're thrilled to hear that Moose turned things around and that you had a fantastic time with us. We appreciate your loyalty and look forward to helping you again in the future!