Reviews
Nick and Sears make it easy to buy a new car. No pressure...
Nick and Sears make it easy to buy a new car. No pressure and quality service. This our second new vehicle lease from Nick and Sears
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
While Sears is very close to me, I would definitely go...
While Sears is very close to me, I would definitely go out of my way to buy and continue servicing a car. Nick Griffin was wonderful to work with, and very knowledgeable about what different models offer. This is a difficult time to buy and sell items like cars- with COVID and unrest, but Nick made the experience as normal as could be, and comfortable as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I felt very well taken care of and respected. I am a...
I felt very well taken care of and respected. I am a young female and sometimes car shopping can be intimidating but I felt very comfortable and I would absolutely recommend this dealership! They were willing to work with me and I felt listened to as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nick is an excellent salesman. Patient and informative....
Nick is an excellent salesman. Patient and informative. Went above and beyond So I could buy the vehicle that I was looking for. Answered all my questions and even was helping me with follow up after the purchase. That is a refreshing change because I've had some who act like they don't know you once you leave the dealership. Nick was not like that at all. He is a definite asset to this dealership and I would not hesitate to do business with him again even though he's over six hours away from me. Jason in the finance department was also awesome and had all the paperwork ready for me so he made the process easy, seamless, and painless. That's always a refreshing pace when it comes to financial matters.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience !
I worked with Mike Bakeman to purchase our new Mercedes, a very enjoyable experience. Mike was very proactive and great to deal with. I look forward to working with Mike again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent work! Thank you! Love this vehical and the now...
Excellent work! Thank you! Love this vehical and the now with the sign was such a nice touch! Can’t wait to experience Mercedes! Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2006 Mustang Convertible
Our salesman John Mulligan was great. He had the car we wanted to test drive up front and ready to go when we arrived for our appointment. We arrived early and that was a nice surprise. He handled everything and we were on our way in less than an hour, thanks again- Mary and Curt Otterness
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks John!!
John was a joy to work with! Very attentive with exceptional communication skills as well as knowledge of vehicles on lot. My husband and I will definitely be back for future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Straightforward - Value - Professional
We bought a used car a few days ago. Best auto purchase experience ever! Dealership was helpful, efficient, and kind. They truly listened to our needs and found us what we wanted. We will be returning again the next time we need a car. I have never recommended a dealership/sales person. I am now! Go see Sarah Britney and she will find you what you want.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Shopping for a Merceds SUV
I have been a loyal Ford buyer (except once buying a Chevy Malibu) and decided to look at a different make and model. I found the SUV I was interested in online, contacted the dealership on line. I was able to also pick which sales person I wanted to work with. John Mulligan my sales person, was awesome and so helpful. They let me take my time with the test drive, then answered every question I had. They showed me how everything worked, as it is a lot different then my Ford. No one was pushy about any of the decisions I had to make or even purchasing the vehicle. It was such a pleasant and wonderful experience. I also had brought my husband with because he needed to try the seats to make sure he liked the vehicle (he has a bad disc, so it needs to be comfortable for him to ride with me). He fell in love with the car and said he enjoyed the people there. Their facility is wonderful and every person was helpful. I have to go back to get some coatings on my seats and outside of the car and they said I could have a loaner car for that. No problem, so far, I would highly recommend Sears Imported Autos to purchase from. Very happy customer here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase