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Apple Used Autos Shakopee

(118 reviews)
Visit Apple Used Autos Shakopee
Sales hours:
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Sales Service
Monday 8:30am–7:00pm 8:00am–5:00pm
Tuesday 8:30am–7:00pm 8:00am–5:00pm
Wednesday 8:30am–7:00pm 8:00am–5:00pm
Thursday 8:30am–7:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
(888) 805-1656 (888) 805-1656

Reviews

(118 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Apple Used Autos Shakopee from DealerRater.

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Great place to buy a vehicle

Highly recommend Apple Autos. Sean Kelley was my dealer and he was very helpful but so were all the others I met there as well. They made it comfortable and easy to buy my truck. Good pricing and willing to answer any questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Levi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Great easy personable

My experience at Apple auto was amazing and easy Shawn went above and beyond to find a vehicle that matched what I wanted . Luke the GM is very hands on with the process those two together made everything so easy and quick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Sarah, thank you for your kind review; we are happy to pass along your comments to the team here at Apple Used Autos! We hope to see you soon!

Really nice people

Scott Trebesch was very professional and Very helpful. When we called, he had the vehicle that we saw online, and had the vehicle pulled up and ready to test drive. My husband was very impressed on the speediness of the sale and how quick it was to be approved. They had fixed the wind-shield that needed to be replaced without being asked. Loved the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Rhonda And Delbert, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

I would buy again

I really felt that they wanted me to get the "right" vehicle. I ended up buying a different one than the one I went look at. They were very accommodating and patient with me. I feel I got though right vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Tim, thank you so much for your positive comments about Apple Used Autos! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

explorer purchase

I had never worked with them before but the process was good and we are very happy with the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Ask for Jerry W

I’m writing this review out of appreciation for the way I was treated today by Jerry Willenburg and his associates at Apple Used Auto in Shakopee. Had an unexpected breakdown last week and needed a replacement in a hurry. I walked in feeling sorry for myself, and walked out (about two hours later) feeling lucky to have met Jerry. He gets it. Period. Zero pressure or B.S.- I spent less than 10K but was treated like a big shot. Very grateful for excellent and informed help solving a big problem. Thank you Jerry and Apple I’ll be back J

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

John, thank you for your kind review; we are happy to pass along your comments to Jerry here at Apple Used Autos! We look forward to your next visit! Take care!

gniat@yahoo.com

Overall it's a good place to buy car!!! Abd I would recommend Apple Used Autos to anyone!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you so much for your positive comments about Apple Used Autos! We can't wait to see you again, have a great day.

Used truck

Scott was great to work with. Did his best to get me in to the vehicle I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Adrian, we are glad to hear Scott was so supportive throughout your car buying experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Satisfied customer

Very pleasant experience car was as described and trade in value was just what they said it was going to be. Truly a no hassle experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Scott Trebesch and Chris Sullivan were very good!

These salesman were very respectful and helpful instead of being pushy as some sales people can be. We researched vehicles lots and went there to look at three specific ones. Not wanting to give away any negotiating information, we explained no more than was necessary. Scott was with us the most often and was very personable and friendly. Had he pursued our purchasing heavily we would have left and not answered his calls. Instead he asked questions at times, perceived our caution and was greatly appreciated. If we had not bought a different vehicle elsewhere, we would have kept working with Scott and Chris to search more of Apple autos.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Lou, thanks for taking the time to leave us your feedback. We've always valued customer loyalty over making the most expensive sale, which is why we've stuck to the no-negotiation way of doing things since we opened! We're glad to hear that you enjoyed your recent visit, and look forward to hopefully seeing you again.