Reviews
Time was right to get a different vehicle.
Went with my daugther and her boyfriend to look for a car for him. Unfortunately he was unable to get one that day. One of the cars he looked at was bought by my daughter, a 2010 VW Passat Kumfort wagon, which i also liked, but i found a 2006 Ford Freestyle Wagon, which is the one that i decided to trade my 2001 Dodge Grand Caravan in on.the Freestyle, it had less miles on it. Our Salesman Zack has a world of patience, because all told it pretty much took most of the day to get thru all of our paperwork and info put into computer. So far so good with the Freestyle, no complaints yet. Hopeing that whomever had it before me took good care of it, as i will do. I believe the better you keep your vehicle the longer and better it will run for you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for writing to us about your great experience working with Apple Used Autos in Shakopee! We are so glad to hear that you were able to get two vehicles that were able to fit your family's wants and needs. Enjoy your new vehicles and we look forward to working with you again soon!
Was not planning on getting a newer vehicle that day.
Went with my daugther and her boyfriend to look for a car for him. Unfortunately he was unable to get one that day. One of the cars he looked at was bought by my daughter, a 2010 VW Passat Kumfort wagon, which i also liked, but i found a 2006 Ford Freestyle Wagon, which is the one that i decided to trade my 2001 Dodge Grand Caravan in on.the Freestyle had less miles on it. Our Salesman Zack has a world of patience, because all told it pretty much took most of the day to get thru all of our paperwork and info put into computer. So far so good with the Freestyle, no complaints yet. Hopeing that whomever had it before me took good care of it, as i will do. I believe the better you keep your vehicle the longer and better it will run for you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing to us about such a positive experience you had working with Zack and our sales team. We are so glad to hear that your family was able to get not one but two newer vehicles. At Apple Autos, we work hard to provide our customers with the best experience possible and we look forward to working with you again soon!
Excellent Service
I gave Apple Auto 5 stars because I the best experience I've ever had buying a used car. Vehicle was super clean, great condition, great price!! Excellent staff, facility
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing to us about such a great experience you had working with our sales team. At Apple Autos, we work hard to provide great vehicles, knowledgeable staff and fair pricing to provide our customers with the best experience possible when buying a vehicle. We look forward to working with you again soon!
Helped me get into the right car
When I drove through the lot, Rich came out to ask what I was looking for. I had found an SUV on cars.com that I was looking at. He got me into a test drive. It was not what I was looking for, but they had another Yukon that they let me test drive. It was a very good experience, I was able to test the car have it checked out. I really liked the openness about the work done and the pricing being set. Once I made my decision, they worked with me on my financing and we had the Yukon that weekend without any issues. Great process and experience all around.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing about such a great experience you had working with Rich at Apple Used Autos. We are so glad to hear we were able to get you into the best vehicle for you. I hope you are enjoying your new Yukon and we look forward to working with you again soon!
Great experience and good people
When I drove through the lot, Rich came out to ask what I was looking for. I had found an SUV on cars.com that I was looking at. He got me into a test drive. It was not what I was looking for, but they had another Yukon that they let me test drive. It was a very good experience, I was able to test the car have it checked out. I really liked the openness about the work done and the pricing being set. Once I made my decision, they worked with me on my financing and we had the Yukon that weekend without any issues. Great process and experience all around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for writing about such a great experience you had working with Rich at Apple Used Autos. We are so glad to hear we were able to get you into the best vehicle for you. I hope you are enjoying your new Yukon and we look forward to working with you again soon!
Great place to buy a car
We purchased a Pontiac Grand Prix, the salesmen that helped us find the car was named Rich. I had been searching for a car and no one was as helpful and kind as Rich. He's a great asset to Apple used autos.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for writing us such a great review about Apple Used Autos and Rich. He is truly a sales consultant who will go above and beyond for his customers. We hope you are enjoying your new Grand Prix and look forward to working with you again soon!
Enjoyable Time
It was a bone-chilling Saturday in December, and few were out car shopping. Carol Madson met my wife and me, in the lot. We were reluctant to get out of our warm car, but Carol was willing to brave the elements, right along with us. She understood exactly what we needed and helped us view/test drive and even brought several cars indoors, where it was warm. I think we met everyone working that day. Even the maintenance man (Frank?) chipped-in to chat with us and help out. It was as though we were all old friends. Although we didn't purchase that day, we have purchased three vehicles through Apple Auto Group previously, and will definitely keep checking this lot. As a side note, this review was not solicited.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Dave, Thank you so much for writing such a positive review about Apple Used Autos! We work hard and strive to provide the best customer service possible and we are so glad to hear that you were able to experience that with Carol. She is a consultant who will truly go above and beyond for her customers. We look forward to working with you again soon!
Great Car Buying Experience
We were in a car accident that totaled our van and started a totally unexpected car search. We were weary of car shopping and used car salesman buy the time we walked through the doors of Apple Used Autos in Shakopee. We were met at the door by Carol Madson and she was a breath of fresh air. She quickly found out our needs, budget, wants, and had a list of cars with keys ready for us to test drive in no time. She pointed out pros and cons on each vehicle and didn't sugar coat anything to get a quick sale. We never felt pressured or hurried. She was great. These sales people do not work on commission and it was a wonderful experience. Highly recommend this dealership for used auto sales. We ended up purchasing the first vehicle we saw and was able to drive it home that day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Leah, Thank you so much for providing us with such a wonderful review at Apple Used Autos. Carol is truly a sales consultant that will go above and beyond for her customers. We are glad to hear that you had a great experience finding your new car and I hope it made an unexpected situation much better. We look forward to working with you in the future!
Car Died
Didn't have a running car. Had to get it towed from work. Didn't have much money down and had me in an 8 year newer running car and out the door by close that night. Great friendly customer service and overall very caring.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Apple Autos takes pride in having a caring customer service staff that is there for our customers. I am glad to hear that you had a great experience working with Carol. Thank you for sending us such positive feedback. We look forward to working with you in the future!
Excellent place to shop!!!
I went to Apple Used Autos because a friend of mine strongly recommended them, and I'm so glad I did! They were extremely friendly, and willing to work with my needs! I met with Dacy and Carol, and both of them went out of their way to help me find the best car for me. They work for their customers' satisfaction and needs, rather than focusing on making as much money as they can for themselves. Tom also helped me a lot with trying to get the best deal with my loan. I know it was a lot of work, because I have terrible credit, but they didn't give up until we got a bank that was willing to work with us. I am so grateful to everyone at Apple Used Autos, and now have a car that I love!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very glad to hear that you had a great time working with Dacy, Carol, and Tom. Thank you for sending us such positive feedback. Apple Autos works persistently to not only get you into a vehicle but get you into the right vehicle for you. We look forward to assisting you in the future with all your car buying needs!