Reviews
Excellent, accommodating, and patient
Rick was amazing. He answered my questions and accommodated my buying requests in what I was seeking in a vehicle. Rick was patient, kind, and efficient. Love it all and I would highly recommend buying a car from Luther Westside Volkswagon!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fixed Right the First Time!
I can count on getting my 2021 Jetta fixed the first time around! I really appreciate the professionalism and efficiency! Thank you so very much
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I drove from Council Bluffs Iowa not knowing anything...
I drove from Council Bluffs Iowa not knowing anything about this dealership other than they had a used vehicle for a good price that I was looking for, I made a great choice! The used car team is a class act! Best choice! They stick to what they say and mean it! GOOD JOB!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Helton was awesome, a great help that pointed me in the...
Helton was awesome, a great help that pointed me in the right direction from the start. Very down to earth, thought he was management when I was done, he was on top of everything, a man of his word!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
EVERY person was so attentive & kind!
We were "wowed" by Brandon, & the rest of the team, when they spent the better part of a day with myself & 2 of our adult kids, as I bought our first "non" Mercedes in over 50 yrs!! Then, when bringing my car in for a "Service Recall" situation, the Service team was also unbelievably attentive, in spite of knowing there would be no money coming in as a result! Thank you Westside. - I have found a "home" for me & a car I love. At 84, this was truly a needed & appreciative experience. :-)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Remarkable--super work experience
Rick Westlund makes things all-come together great crew in service including Nick, Dan, Leo Above and beyond the call of duty. Things could not be better! many thanks to each of them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing service as usual. The level of detail that you...
Amazing service as usual. The level of detail that you guys have put into my cars over the years is amazing. If anyone is getting a VW, recommend this dealership / service center.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealer to go to for "cool" used cars!
Westside always has the best selection of "cool" cars. Plenty of Audis, BMWs, VWs, along with a few Porsches, Volvos and Mercedes. My salesman, Rick Larch, was friendly, honest and great to deal with. Dittos to sales manager Tom Daly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Always great
I've had my car serviced here for 14 years, always reliable AND affordable, very professional. They are great communicating too, with updates and whatever they find.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
After searching the entire Twin Cities metro area for the...
After searching the entire Twin Cities metro area for the Mercedes Benz I was looking for I finally found it at Luther West Side Volkswagen. Bobby and the staff were very helpful and knowledgeable I will definitely recommend them to family and friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car