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Luther Westside VW

(5,851 reviews)
Visit Luther Westside VW
Sales hours: 9:00am to 5:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–5:00pm
Tuesday 8:30am–9:00pm 7:00am–5:00pm
Wednesday 8:30am–9:00pm 7:00am–5:00pm
Thursday 8:30am–9:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 9 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 244-1658 (877) 244-1658
Used (952) 679-8683 (952) 679-8683
Service (952) 679-8697 (952) 679-8697

Reviews

(5,851 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Luther Westside VW from DealerRater.

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Excellent, accommodating, and patient

Rick was amazing. He answered my questions and accommodated my buying requests in what I was seeking in a vehicle. Rick was patient, kind, and efficient. Love it all and I would highly recommend buying a car from Luther Westside Volkswagon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fixed Right the First Time!

I can count on getting my 2021 Jetta fixed the first time around! I really appreciate the professionalism and efficiency! Thank you so very much

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I drove from Council Bluffs Iowa not knowing anything...

I drove from Council Bluffs Iowa not knowing anything about this dealership other than they had a used vehicle for a good price that I was looking for, I made a great choice! The used car team is a class act! Best choice! They stick to what they say and mean it! GOOD JOB!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Helton was awesome, a great help that pointed me in the...

Helton was awesome, a great help that pointed me in the right direction from the start. Very down to earth, thought he was management when I was done, he was on top of everything, a man of his word!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

EVERY person was so attentive & kind!

We were "wowed" by Brandon, & the rest of the team, when they spent the better part of a day with myself & 2 of our adult kids, as I bought our first "non" Mercedes in over 50 yrs!! Then, when bringing my car in for a "Service Recall" situation, the Service team was also unbelievably attentive, in spite of knowing there would be no money coming in as a result! Thank you Westside. - I have found a "home" for me & a car I love. At 84, this was truly a needed & appreciative experience. :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Remarkable--super work experience

Rick Westlund makes things all-come together great crew in service including Nick, Dan, Leo Above and beyond the call of duty. Things could not be better! many thanks to each of them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing service as usual. The level of detail that you...

Amazing service as usual. The level of detail that you guys have put into my cars over the years is amazing. If anyone is getting a VW, recommend this dealership / service center.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The dealer to go to for "cool" used cars!

Westside always has the best selection of "cool" cars. Plenty of Audis, BMWs, VWs, along with a few Porsches, Volvos and Mercedes. My salesman, Rick Larch, was friendly, honest and great to deal with. Dittos to sales manager Tom Daly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Always great

I've had my car serviced here for 14 years, always reliable AND affordable, very professional. They are great communicating too, with updates and whatever they find.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

After searching the entire Twin Cities metro area for the...

After searching the entire Twin Cities metro area for the Mercedes Benz I was looking for I finally found it at Luther West Side Volkswagen. Bobby and the staff were very helpful and knowledgeable I will definitely recommend them to family and friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.