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McCarthy Auto World

(390 reviews)
Visit McCarthy Auto World
Sales hours: 8:30am to 8:00pm
Service hours: 6:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 6:30am–7:00pm
Tuesday 8:30am–8:00pm 6:30am–7:00pm
Wednesday 8:30am–8:00pm 6:30am–7:00pm
Thursday 8:30am–8:00pm 6:30am–7:00pm
Friday 8:30am–6:00pm 6:30am–6:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
New (888) 882-0677 (888) 882-0677
Used (888) 882-0756 (888) 882-0756
Service (888) 882-1507 (888) 882-1507

Reviews

(390 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McCarthy Auto World from DealerRater.

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Online buying

Best car buying experience. Most communication was online or phone. Only spent about one hour at dealer. Very easy process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful!

Had a repair done in which everything went very smoothly from my initial phone call to me picking up my vehicle. The shuttle option was a lifesaver and the driver was extremely nice along with all that I came in contact with - Thanks Scott and James!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Loved my buying experience

Felt that Sally really listened to what I wanted & made a real effort to see that I got it. She was also very good at explaining how things worked in my new car. She also reassured me that I could come back for any extra help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service, quality workmanship

I have been going to this dealership for over 20 years and have been VERY satisfied with their work which is WHY I`ve been going there for so long. They`re very competant and very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Front wheel replaced due to pothole damage

I had a broken right front wheel due to pothole damage. The dealership found a replacement and had the repair done the same day. Very good!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly Service, Fair price

Pleasant personalities when dropping off and picking up vehicle. Nice to have Car wash. The only one thing is just realized from previous visit where tires were rotated and balanced the caps to the tires are stripped and really a pain to get off now. Would have been nice to replace versus leaving on the stripped tire stem caps that were not that way before. This is the only thing I have noticed otherwise, very professional and a delight to deal with. I would recommend. Prices also seem fair on services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My first service with Wally McCarthy

BTW---I have already shared the experience and fulfillment that I did receive of the service rendered with this visit to my coworkers!! Was with CCRP for many years prior and had excellent service by them. I was truly amazed that that could ever be surpassed but has now done so with James & Gang!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good service

Its nice to be treated like a real human being. Very well treated. and the minor work done was 1st. class!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Made it happen for us

To put it simply, Ron, the salesman and Rick the finance man worked their butts off to get a deal done. We are extremely happy with our new car and will continue to go to McCarthys Auto World in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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only place I go

McCarthy is the best. I've bought three vehicles from them and referred my daughter. Only place I will go for vehicles. Mike "Boomer" is a great guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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