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McCarthy Auto World

(390 reviews)
Visit McCarthy Auto World
Sales hours: 8:30am to 8:00pm
Service hours: 6:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 6:30am–7:00pm
Tuesday 8:30am–8:00pm 6:30am–7:00pm
Wednesday 8:30am–8:00pm 6:30am–7:00pm
Thursday 8:30am–8:00pm 6:30am–7:00pm
Friday 8:30am–6:00pm 6:30am–6:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
New (888) 882-0677 (888) 882-0677
Used (888) 882-0756 (888) 882-0756
Service (888) 882-1507 (888) 882-1507

Reviews

(390 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McCarthy Auto World from DealerRater.

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Service work

I was checked in quickly by a very kind and professional genleman James. James called when me vehicle was finshed and explained what was done and made sure I called if I had further questions or concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

I appreciate the neat, clean, service area - and the friendly staff. I totally depend on the McCarthy people to care for my vehicle. So far I have not been disappointed! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent customer service

I recieved great customer service from your service dept. staff and my waiting time was shorter than expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service!

I had an hour break from work, called to see if I could get an oil change. Staff were very accommodating and fit me in. My service (and sales) experiences have all been positive at McCarthy Autoworld. Staff are friendly and professional, and the facility is nice and clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2012 ext.cab

Not much to say.I get very great reception when I come in. John Goeswisch treats me well since my salesman left. Every time I come in I get nothing but respect from James Spates. I sure do like the service I get at McCarthy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Sally was awesome! It was so nice having an appointment set up and she had the different vehicles that I was interested in warmed up and waiting for me when I got there. Great Experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Prompt and friendly service and greeting

I have always been greeted by a friendly and respectful team member and the service has been prompt and satisfactory.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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excellent

unfortunately I have to go to McCarthy again today because a light turned on that indicated I need service. It happened on the way home from McCarthy's. Great service, though. I love Sonya

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good and timely service.

I felt very confortable with the customer service person that took care of me. She addressed and resolved my warrenty concern.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Took my car in right away and gave me a ride home

Brought my car in because it went into reduced engine speed a short distance from dealership. They thought they could look at my car right away but after about an hour they offered for a shuttle driver to take me home and they would call me with what they found. Called me at about 8pm and then had the car ready at about 11:30am the next day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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