ZRV Auto Inc.

My husband and I have been looking for a vehicle for several weeks. We have been to large and small dealerships alike, and we never felt like the salesmen cared about our needs one way or the other. However, Zora at ZRV Auto was very personable, open, and honest with us. There was no pressure whatsoever, and the buying experience was quick and easy. His facility is clean and tidy and that says a lot about someone. We highly recommend Zora to anyone looking for a no nonsense approach to buying a used car.

Just bought the car so doesn't have much to say yet but got the car that I want and zora was honest and gave me a quick and objective service different than the other dealers. From what a saw they are trustful and do the best to give you a good deal working with the possibilities.

Great customer service! No pressure let You test drive as long as you want ! Easy and simple buy with no hassle or change in original price expect tax and registration fee... car works great and drives awesomely bought it a few weeks ago now

Went to ZRV to look at a 2010 BMW with low expectations. The price was too good to be true, the mileage was high, and I expected it to be worse then others that I was looking at, that were selling for $2000 higher. I got there and the car was CLEAN, and LOADED, and was 10X nicer then anything I was looking at in my price range. Working with Zora was awesome. I wanted to get a dealer to check out the car, so I found a recommended dealer in the area, and called back to Zora the next morning. He ran the car over there and I had a Pre-Purchase inspection done on the car. when I got the report, there were several items of concern, and other items that were good negotiating items. I told him I was concerned with the leaking oil pan, needing a new gasket, that was really my main concern, and he said he was already fixing it as we were speaking. Other points I used for price negotiating were the windshield wiper fluid tank was not connected. He re-connected it and found it needed a new pump, so he fixed it. I told him that I wanted to lower the price because I was going to have to do the rear brakes, and the front tires were going to need to be replaced soon. Also, one of the Halo (daytime running) lights was burned out. Zora put in new brakes, and lowered the price of the car anyway, based on the tires and halo light . So I bought the 2010 BMW 535I, fully loaded and clean AF!!!!! Then, not 24 hours later, I had to tow the car back to ZRV. I talked to Louis and said the car was not charging the battery, and the dynamic drive function was malfunctioning. Louis said they had a car on the rack at the moment, but would get a chance to look at it by the end of the day, and I would get the car back tomorrow. Turns out the serpentine belt broke, and the symptoms were obviously related to the problem. Now at this point, the "SOLD AS-IS" could have come into play. They had every right to tell me, "your car, your problem", and I would not have been mad at them, because I did buy the car AS-IS. But Zora replaced the belt for me, and cleared all the codes in the car and gave me the car back in "better then it was when I drove it off the lot the day before" condition. This saved me probably $500-$800 dollars for the repair, and shows that this dealer (Zora) will stand behind what they sell and are very trustworthy and reasonable. I hope to not be buying another car for 5-7 years from now, but when I am in the market again, this is the first place I am gonna start my search. Thanks guys, you made this purchase very easy and pleasurable.

Zora is very efficient, fast and friendly and very helpful too. I am extremely satisfied with his work and help. highly recommend everyone to buy or sell cars from him. his fast job is amazing. he has lots of experience and very helpful too.

My wife and I bought a minivan from ZRV, and honestly this was one of the best experiences. I have nothing but good things to say about these guys! We never felt pressured or haggled which made us really want to buy a car from these guys. We got a great deal on our new van and we really are happy we gave ZRV our business. When we are ready to get another vehicle we for sure will use ZRV.

Just wanted to say thanks to Zora at ZRV , few days ago one of my family members was looking to buy a used car and so I looked around and came upon Zrvauto and I got to say they have a great selection of used cars . I highly recommend ZRVauto to anyone thats looking for used car also just wanted to say thanks for the wonderful and quick customer service experience.

Came to see a Honda Civic drove four hours to get to this dealer and car had a broken tail light gas was empty so it could not be driven. Engine was very loud and needed motor mounts. They knew the car needs work and will not disclose it unless you call them out on it. Salesman will try to dismiss any mechanical concerns you have by making excuses of it that don’t even make any logical sense to any diy car mechanic.

I went into ZRV thinking it would be the same old car sales experience. It was beautiful. They were thoughtful and kind and concerned. I would recommend them to anyone..they work hard to consider your circumstances and will do whatever they can to and and answered all my questions.

So. What to make of ZRV Auto... Well for starters, I had my eye on a very pretty 2005 BMW. I tried using the website to contact the dealership, no response. I tried calling the dealership several times using the number on the website. No answer. I tried emailing them and still had no response. Due to persistence and the fact that I really liked the car I decided to just show up to the dealership in person. Lious was the lone salesman that day and after test driving the car. He, my girlfriend, and I sat in his office negotiated on price and finally left when Lious agreed to hold the car for us for a week. I was going out of town and wanted to leave down a deposit. Lious told me that his boss said it wasn't necessary and sure enough when I arrive again in person, after calling three times, the car was sold. Learned a couple things after all this. Always get the deal and hold in writing. If they can't bother to contact you its a red flag. And never, NEVER, make any deal with ZRV Auto. Their word means nothing.