Reviews
My recient Service on my Lease 2024 Edge was an awesome
My recient Service on my Lease 2024 Edge was an awesome experience because of ?Teaming?. The Svc Desk Manager, Svc Manager, and the Svc Senior Electrical Technician all worked on the Electrical repair as a Team, keeping me informed on their work status to resolve the problem at hand. During the entire repair job of the 2024 Edge my Svc Desk Manager and the Svc Lane Manager insuring that I had a dependable vehicle for my spouse & I. My wife is a special needs person, with wheel chair. Her needs were met with the loaner car, a 2025 Ford Explorer. Your assistance as a Team is greatly appreciated. D. B.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
everything went smooth, everyone was professional and
everything went smooth, everyone was professional and explained everything very well. i was in and out in a short period of time.Most of paperwork was done when i got to dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Vanessa, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
Quick and efficient overall service quality standards
Quick and efficient overall service quality standards were met. I enjoyed the sitting area and free drinks the cashier was also efficient and was polite.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Olivia, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Much better service and staff than previous dealership I
Much better service and staff than previous dealership I had dealt with for years. One meeting with sales people convinced me to switch to Crest.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Ronald, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!
My sales person Lila was patient, very knowledgeable and
My sales person Lila was patient, very knowledgeable and got right to work to help me get my car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
I always receive great service from Crest Ford.
I always receive great service from Crest Ford. My salesperson is Lilana Dedvukaj and she is amazing, through, patient and very knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Markeytta, we appreciate your positive review about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!
Our Sales person always exceeded my expectations for
Our Sales person always exceeded my expectations for another lease vehicle. He has been very professional about finding the right the right vehicle with the options needed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi David, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!
Car took on a large amount of water during a heavy rain,
Car took on a large amount of water during a heavy rain, keys had stopped working. They had the car about 3 weeks, but completely dried it out, ordered new parts, vacuumed and washed it. Helped pay my loaner and because I didn't file a claim cut my bill in half. Fantastic Customer service and Mechanics
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
The service at Crest has always been good and within the
The service at Crest has always been good and within the estimated time. They have always offered a ride to and from the dealership for me. The free coffee and water while you wait is always nice also !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi James, your comments keep us motivated and working hard for all our guests! At Crest Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
Escaper Purchase
Jasmine was great, spent quality of time with my daughter a first time car buyer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Anthony, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!