Reviews
Wonderful Experience
I had a wonderful experience purchasing my Ford Escape through Crest Ford. It was a positive experience from my initial online inquiry through the test drive and purchase. Everyone was knowledgeable, professional, and very pleasant to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
F-150 repair
I had my 2018 F-150 in for recall notice and tire rotation. The service department did a great job in getting my vehicle serviced in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the positive feedback about our service department! If there is anything additional we can assist you with, please let us know! Take care!
Crest Ford Service
Service advisor was extremely helpful, knowledgeable, kept we up to date throughout the service appointment. Service technicians performed the maintenance in a professional and timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Routine or Unexpected visits
I always have a great experience at Crest Ford. My Service Advisor Tony always goes the extra mile to make sure everything is handled quickly and efficiently. If it is routine or an unexpected visit, he always makes sure I'm on the road within a reasonable amount of time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best car dealer in Detroit.
Crest is the best car dealership I have ever done business with. The service dept has always done a great job. And the management is outstanding, especially mr. Dave Way. Thank goodness I found them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy customer
Nice and professional staff , would definitely recommend them to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience!
I bought a used car from Crest Ford yesterday from salesperson Jasmine Gadie. She made the process so easy for us by doing all of the hard work making it seem effortless! There were issues with credit, etc.and she smoothed everything out so fast and easily. I was surprised at how quickly it went from start to finish and we didn't have to do anything except provide some info & a couple hours later she called and said our car was ready for us! I spent maybe an hour at the dealership. Ive been other places and have had to wait 4, 5, maybe 6 hours. Best customer service I've ever experienced! Thanks Jasmine for all of your hard work and making it a pleasant process for us. We will definitely be buying all of our vehicles from Jasmine at Crest Ford!!! We absolutely love our new car! It was so clean and pretty! Thank you ?
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Review
I already have recommended friends to Crest including for service. The service is always good.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carol, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
Nonaligned
I was very pleased with the service well I was getting my car fix
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your satisfaction means a lot to us, and we truly appreciate you choosing Crest Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
customer
Very prompt and clean--friendly and smiling---nothing more to say
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase