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Kelly's Auto Sales Inc.

(68 reviews)
Visit Kelly's Auto Sales Inc.
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–5:00pm
Sunday Closed
(330) 409-4064 (330) 409-4064

Reviews

(68 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly's Auto Sales Inc. from DealerRater.

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the saturn i purchased

They serviced the car before I bought my Saturn. They put new tires and front brakes on the car. The employees are really nice and make you feel comfortable. Kelly auto sales has decent realiable cars for good prices

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service,very friendly, great dealership

Very easy to deal with, very friendly and professional. Probably the best buying process I have been through. Would definitely recommend doing car shopping here. I will definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very disappointing.

We called twice to make sure the vehicle we were wanting to come look at was in good condition because we live 2 hours away. They assured us that the car was in great condition and there were no physical or mechanical flaws other than a couple minor scratches here or there because the car is a 2006. We trusted them and seeing that they have great reviews, we decided it would be a good idea and we drove two hours to find a car that had a crack in the front bumper, about a three foot long scuff on the front bumper where it looked like the previous owner may have bumped into the car in front of them, sun damage on one of the mirrors, the other was loose and had a big hole by where the light on the side view mirror was, and there were scratches all over the vehicle and the paint was chipped on the hood. Very disappointed that they weren't upfront with us about it. I will say that I did like that there was only one man who came out to ask us if we needed help with anything and asked if we had questions and that was all. He didn't pester us like a lot of car salesmen do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Ruffswindow, We are sorry you were disappointed with the vehicle and the way it was described to you. He did inform you that their were minor scratches. We are sorry that he didn't inform you of the other cosmetic issues. Our intentions are not to mislead anyone. We greatly apologize for the inconvenience. Thanks for the review.

quality cars quality service

The whole buying experience was great. I had the pleasure of dealing with the owner of the dealership. I'm glad I purchased from Kelly's. I found exactly what u needed in a car. I would recommend anyone to look here if the are looking to by a quality used vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Shane, Thanks for taking the time to share your experience with us. We hope you are enjoying your new vehcile and hope to see you again in the future!!

The service was amazing!

Today, I purchased my first car. The service was excellent! They made the buying process very easy! Any questions I had, they answered. I'm extremely happy with my car and the service. I would recommend Kelly's to anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kayla! We are glad to hear you are happy with your new car. Thank you for taking the time to share your buying experience with us. Please recommend us!!

Mazda 3

Kellys auto sales was so helpful with helping me find a new car. They are very friendly and cooperative with helping me. I would definitely recommend it to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Amber! Thanks for the positive review. We hope you are enjoying your new vehicle! Hope to see you again.

Mariah

Over all a great time I went there found what I needed and they were overall a very nice company to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for taking the time to share your experience with other people. We appreciate the positive review and hope to see you in the future!

Good experience

It was an overall good experience. The process was quick and easy. Would definitely recommend to a friend or family member.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are glad we could make your buying process quick and easy. Please recommend us to friends and family. Thanks again!!

Must stop @ kellys

Great website! Great staff! Very good prices! I would recommend anyone in the used car market to stop in check out their great variety of cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

William, We are glad you were happy with our dealership. We take pride in our pricing and inventory. Please stop and see us again in the future. Thanks!

Great Auto Experience

Had a GREAT car buying experience here. Kelly and staff were personable & knowledgeable handling questions and paperwork. Great deal of integrity.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for making your purchase with us! We hope we can earn your bussiness again in the future.